Online Order Specialist

Position:Online Order Specialist

Department:Finance & Administrative Services

Type of Position:Part-time Regular

Exemption Status:Non-Exempt

Work Schedule, Hours per week:10:00 am-3:00pm, 25 hours per week

Opportunity for hybrid schedule:No

Starting Salary Range:$16.68-$21.23 and determined based on relevant years of work experience provided on application and resume.

Position Summary: Receive and process customer orders on online platforms and ensure every customer's order is processed with satisfaction.

Required Qualifications:

• Completes routine tasks under moderate supervision.
• Requires a High School Diploma and at least 1 year of related experience.

Position details include but are not limited to:

• Verify order details, including product specifications, quantities, and pricing.
• Process payment errors and backorders.
• Ship JCCC Amazon storefront purchases via third-party carriers daily.
• List and update online postings of merchandise for sale and maintain the Bookstore's website.
• Ensure textbooks and merchandise are listed on the JCCC Amazon storefront for sale, titles are current, and pricing is competitive.
• Maintain an accurate and organized customer database and order history.
• Communicate order status updates to customers and notify and address any delays or issues.
• Provide product inventory information and assistance to customers via phone, in person, or online.

* Unofficial transcripts are required for all Adjunct faculty and Faculty positions.

Benefits Category

For Part‑time Regular Employees

• Optional Retirement plan access
• Personal annual leave
• 14 days of paid holidays
• Full tuition reduction for JCCC credit courses (for employee and eligible dependents)
• Free access to the Gym on campus for all employees and dependents
• Discount to the Hiersteiner Child Development Center
• And many more!

About JCCC:

Established in 1969, Johnson County Community College is dedicated to transforming lives and strengthening communities through learning. Located in Overland Park, Kansas, JCCC has enjoyed a national reputation for educational excellence and student success for more than 50 years. That's five decades dedicated to smaller class sizes, more resources and a thriving campus culture – not to mention our competitive tuition rates and extracurricular experiences that transcend the norm.

Mission:JCCC inspires learning to transform lives and strengthen communities.

Vision:JCCC will be an innovative leader in equitable student access, learning and success.

Equal Employment Opportunity:

JCCC is an equal opportunity employer and equal access institution. JCCC does not discriminate on the basis of sex, race, color, national origin, ancestry, disability, age, religion, marital status, parental status, military status, veteran status, sexual orientation, gender identity, genetic information or other factors that cannot be lawfully considered in its programs and activities, which includes employment and admissions, in accordance with Titles VI and VII of the Civil Rights Act of 1964, the Equal Pay Act of 1963, the Age Discrimination in Employment Act of 1967, the Age Discrimination Act of 1975, Executive Order 11246, Title IX of the Education Amendments of 1972, Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, the Vietnam Era Veteran’s Readjustment Assistance Act, the Jobs for Veterans Act of 2002, the Kansas Acts Against Discrimination and all other applicable civil rights and nondiscrimination laws.

Inquiries concerning JCCC's compliance with its nondiscrimination policies (including Title IX, Title VI and Section 504 inquiries) may be referred to a Title IX Coordinator (TitleIX), or Director of Human Resources, or the Dean of Students and Learner Engagement at Johnson County Community…