Associate, Commerce Strategy & Operations; Temporary

Position Overview

We are seeking a detail oriented and highly motivated Associate, Commerce Strategy & Operations (Temporary) to join our team for a six month engagement with the potential for extension based on business needs. The ideal candidate will play a key role in optimizing profitability, ensuring seamless purchase process, and enhancing inventory productivity. Collaborating with global headquarters and cross-functional partners, the Associate, Commerce Strategy & Operations (Temporary) will support the execution of HYBE Artists merchandising strategies and contribute to the overall business objectives.

This is a full-time, temporary position designed to support our production team during an upcoming period of high-volume artist releases, tours, and project launches. While this role has a defined duration, you will be fully embedded in the HYBE Americas culture, working alongside our team to bring incredible artist merchandise to life.

This is a full-time, hybrid role based in our Santa Monica office, with in-person collaboration 3 days per week and remote work 2 days per week. Candidates must be based in or willing to relocate to the greater Los Angeles area at their own expense prior to their start date — we are not offering relocation assistance for this role, though it may be considered on a case-by-case basis for select candidates.

• Collaborate closely with internal and external partners, including headquarters in Korea and E-Commerce platform partner, to facilitate order placement, track expected product availability, and oversee export/import activities for inbound product flow.
• Support and facilitate the creation and maintenance of purchase orders, inbound deliveries, and invoice processing, ensuring streamlined procurement and financial operations in our ERP system (SAP).
• Assist in developing seasonal and event-driven merchandising strategies that fuel growth across B2B, B2C, and online channels.
• Assist in the management of the inventory lifecycle at the SKU level, facilitating markdowns and liquidation strategies to optimize inventory productivity.
• Utilize analytics tools and cross-functional partnerships to share feedback about product performance, forecast sales, and identify business opportunities.
• Support the preparation of comprehensive sales reports and conduct ad hoc analysis to uncover growth and profitability opportunities.
• Collaborate with our logistics team to optimize inbound orders and ensure efficient distribution of products.
• Provide essential administrative support to the Senior Manager for event-driven projects, including offline pop-up events and new business development.
• Stay abreast of trends in the music and entertainment business to contribute insights that inform future strategies.

• Proficiency in both Korean and English required (oral & written).
• Bachelor’s degree in Business Administration, Supply Chain Management, Merchandising, or a related field.
• 3+ years of experience in a relevant industry (Merchandising, Wholesale, Supply Chain Management, or E-Commerce).
• Experience managing a high-sales-volume category (high SKU count, heavy seasonality, high revenue).
• Familiarity with Supply Chain Systems; proficiency in SAP ERP software is a plus.
• Detail oriented with strong analytical and problem solving skills.
• Ability to work in a dynamic and fast-paced environment.
• Effective communication skills to collaborate with cross-functional teams.
• Skilled at managing multiple priorities and consistently meeting deadlines.

The touring merchandise role is highly physical and demands stamina, agility, and resilience in a fast-paced, ever-changing environment. Candidates must be able to meet the following physical…