Product Manager - Remote

Improve the lives of others while Caring. Connecting. Growing together.

Job Description
- Product Manager
- Remote (2387472)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Optum Health Solutions is a culture-focused and excellence-driven team dedicated to improving experience across a diverse set of stakeholders. The Optum Health Solutions product team is responsible for optimizing care management capabilities.

The candidate will work with strategic business partners across United Health Group; working heavily with Optum teams across operations, product/benefits, and technology, as well as, United Healthcare clinical leadership. The candidate will need to understand the dynamics of the UHG enterprise and of the external marketplace (including customers, competitors, providers, partners, government sector, and consumers) to create multi-tiered care management solutions.

The Product Manager will elevate a baseline of capabilities to improve both individual product and holistic product care management workflow tools across assessing, educating, care planning, and clinical trending. The Product Manager will partner with cross functional leads to innovate care management models based on best practice analytics. Reporting to the Product Director – Care Management Portfolio Modernization this role will work in partnership with business owners of distinct products or programs that make up the medical Optum Health Solutions portfolio to deliver scalable solutions.

You’ll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

• Liaison across analytics, tech, and operations partners to transform performance management
• Manage into technology partners to align strategies to optimize clinical data sources for care management products
• Identify performance management and clinical data use best practices across products and scale them across the portfolio
• Gather and document business, functional, and technical requirements
• Works with matrix partners to translate needs into required technology capabilities
• Interprets vision and translates into requirements with technology teams
  
  Applies increasing expertise to solve problems: assists others with complex problems, takes a broad business approach, and is a resource to senior leadership
• Demonstrate and apply understanding of health care industry trends and their drivers
• Conduct current state analysis to gather current business, functional and non-functional requirements and constraints (i.e., "as-is" state)
• Document future state using appropriate tools/processes (e.g., "to-be" process maps)
• Communicate ongoing updates to all stakeholders to ensure understanding of and alignment with project status/changes
• Analyze and balance risk/reward considerations for identified solutions (e.g., options analysis)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

• Proven excellent written, verbal and interpersonal communication skills
• Proven to be self-directed individual with the ability to prioritize one's work
• Proven to leverage critical thinking skills to arrive at solutions
• Demonstrated ability to manage multiple initiatives and achieve goals
• Demonstrated ability to work independently and in a team environment in a positive and supportive manner

• Performance measurement and KPI management
• Business requirements gathering and documentation
  
  Reporting and analytics