Senior Strategic Sourcing Manager

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

We are seeking an experienced Senior Strategic Sourcing Manager to lead category strategy, supplier relationship management, and sourcing execution across one or more strategic spend categories (Technology and/or Outside Services). In this senior-level individual contributor role, you will drive category development, lead complex multi-stakeholder initiatives, manage relationships with executive stakeholders and strategic suppliers, and deliver measurable value through cost optimization, risk mitigation, and operational excellence.

You will combine deep procurement expertise with strategic business acumen to influence organizational decisions and shape sourcing strategy at the enterprise level.

This position is an individual contributor role reporting to the Director, Strategic Sourcing.

Responsibility Develop comprehensive category management strategies and roadmaps for assigned spend categories, including market research, competitive intelligence, benchmarking, and risk assessments to identify value creation opportunities

Lead large-scale, complex sourcing initiatives (RFP, RFI, RFQ) using modern procurement orchestration tools (ZipHQ, Levelpath, or equivalent) to drive systematic, repeatable, auditable processes that scale across the organization

Negotiate strategically with key suppliers and vendors on contract terms, pricing, SLAs, and risk allocation; employ AI strategically to accelerate contract analysis and risk identification while maintaining independent judgment and business acumen

Establish and manage strategic supplier partnerships; conduct quarterly business reviews with C-level involvement, manage supplier performance scorecards, and escalate issues with business impact

Develop analytical insights, business cases, and strategic recommendations for executive leadership; prepare presentations with scenario analysis, ROI modeling, and risk mitigation strategies

Create comprehensive spend and performance dashboards; leverage AI to process large datasets and identify trends, while maintaining critical evaluation of output and supplementing with domain expertise

Lead and mentor cross-functional sourcing teams; facilitate stakeholder alignment across business units, Finance, Legal, Information Security, and executive sponsors

Apply systems-level thinking to category management: design and optimize end-to-end source-to-pay processes, identify operational inefficiencies, and implement improvements that enhance scalability and compliance

Maintain expert understanding of the full PO lifecycle (requisitioning, receiving, invoicing, accruals, QA) and financial controls to ensure operational integrity

Collaborate with Finance and Business Partners during planning cycles to provide spend forecasts, budget updates, and savings tracking

Job Designation

Hybrid:

Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic
12+ years of experience in Procurement, Sourcing, Category Management, or related strategic function, with significant exposure to Technology and/or Outside Services/Professional Services categories

Experience leading complex, enterprise-scale sourcing initiatives and delivering measurable year-over-year savings and operational improvements

Experience in strategic supplier relationship management, including QBRs with executive stakeholders and C-level…