Private Collections Specialist

Overview

We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles.

Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

This is a remote position however, the individual must reside near Kennett Square, PA for onsite trainiing in the first few weeks.

• Report to Manager, Private Collections
• Manage Accounts Receivable for non-delinquent and non-estate accounts with the goal to improve Days of Sales Outstanding (DSO), reduce DSO Target Ratio and improve the collection ratio.
• Research and verify all new patient responsible person information.
• Contact patient or responsible party as aged and at the appropriate time present and offer payment options.
• Monitor Cash Receipts Journal for payments.
• Transition accounts for Estate, Probate or Bankruptcy changes to designee.

• Associate's Degree or 2 years or more of Accounts Receivable experience is required.
• Experience working in high volume environment is required.
• Must have a customer service orientation.

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
• Free 24/7virtual health care provided by licensed doctorsforall Anthem medically-enrolled employees and their immediate family members
• On-Demand Pay Program that allows for instant access to a portion of the money you've already earned

We also offer several voluntary insurances such as:

• Pet Insurance
• Term and Whole Life Insurance
• Short-term Disability
• Hospital Indemnity
• Personal Accident
• Critical Illness
• Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

USD $50,000.00 - USD $60,000.00 /Yr.