Principal Federal Customer Success Executive; Remote
Richmond, Henrico County, Virginia, 23234, USA
Listed on 2026-09-29
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Business
Customer Success Management
Service Now seeks a Principal Customer Success Executive for U.S. Federal accounts to lead high-impact, post-sale engagement with senior stakeholders. You will drive renewal, expansion, and value realization across complex, multi-workstream programs, leveraging AI-enabled workflows and strategic advisory skills.
The role requires extensive executive-level collaboration, transformation leadership, and deep IT governance know-how within federal environments, with flexible/remote work options.
This is an excellent position to take on the Principal Federal Customer Success Executive (Remote) role at Smart Recruiters, Inc.
The position is based in Vienna, VA, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 180..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Principal Federal Customer Success Executive (Remote) role in the description above.
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