Senior Director, Platform Product Management; Remote

Who We Are

Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.

We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit

Our Platform Product Management organization is responsible for building and evolving the foundational capabilities that enable product, engineering, and business teams to deliver exceptional customer experiences  Senior Director, Platform Product Management will be responsible for shared platform capabilities, helping shape the long-term technology and product strategy that powers our applications across the business. This role requires a strategic product leader who can effectively operate at the intersection of business, technology, and organizational transformation.

What You’ll Do:

• Define and execute a multi-year platform product strategy that aligns technology investments with business priorities and enterprise objectives.

• Define and actively shape the platform portfolio, establishing clear product boundaries and identifying where First American should standardize, consolidate, build, buy, retire, or enable local flexibility to maximize reuse, enterprise leverage, and business value.

• Lead a team of Product Managers and Product Leaders responsible for a portfolio of shared business and technology capabilities, including enterprise platforms and services, internal developer platforms, APIs and integrations, and other reusable capabilities that enable products and business teams across First American.

• Partner closely with Engineering, Architecture, Security, Operations, and Business leaders to establish platform roadmaps and investment priorities.

• Drive platform adoption across the organization by improving developer experience, self-service capabilities, onboarding experiences, and product usability.

• Shape platform capabilities for an increasingly AI- and agent-enabled operating model, ensuring shared products and services are machine-consumable, observable, secure, and designed to reduce unnecessary human coordination and toil while enabling teams to move faster within appropriate guardrails.

• Prioritize platform investments across competing demands, including new capabilities, scalability, reliability, security, technical debt, and operational excellence initiatives.

• Establish measures of success and operational metrics that evaluate platform adoption, utilization, reliability, developer productivity, and business impact.

• Lead cross-functional planning processes, ensuring platform strategies support both immediate business needs and long‑term growth objectives.

• Communicate platform vision, roadmap priorities, business cases, risks, and tradeoffs to executive stakeholders in a clear and compelling manner.

• Build strong partnerships across product and technology organizations to identify opportunities for shared capabilities, standardization, and enterprise leverage.

• Build and lead a high‑performing product organization, developing Product Managers and Product Leaders who operate with clear ownership, strong judgment, and increasing strategic altitude. Establish clear decision rights and accountability…