Pricing & Order Operations Analyst

Remote, Georgia, United States, AMER

Position Title: Pricing & Order Operations Analyst

From Fivetrans founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. Were proud that more organizations continue to leverage our technology every day to become truly data-driven.

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, were delivering the data infrastructure layer that helps organizations move, transform, and trust their data from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on.

dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We're looking for a Pricing & Order Operations Analyst to join our Order Operations & Monetization team. This role restores dedicated capacity for pricing and order operations testing, quote-to-cash (QTC) release validation, and order execution support.

Youll help ensure system changes are tested, validated, and operationally ready before they go live. Youll provide Pricing and Order Operations subject-matter expertise and execute assigned business validation across signature packets, bookings, marketplace offers, and booking-to-order management handoffs. This role partners closely with Order Operations & Monetization, ITs business systems team, Pricing Operations, Sales, and Deal Desk.

• Reports to the Order Operations & Monetization lead, Jamie Calkins.
• The Senior Pricing Operations Manager may help prioritize pricing-related test cases and QTC issues tied specifically to pricing and quoting.
• The Order Operations & Monetization lead owns final prioritization of the analysts workload across order operations, assigned non-pricing UAT participation, and pricing-related support work.

This is a full-time remote position.

• Salesforce CPQ
• Jira
• Suger and marketplace user interfaces, including AWS, Azure, GCP, and Snowflake
• Notion
• Metronome
• Hex

• Support pricing operations changes through business requirement review, data validation, configuration checks, and documentation, helping ensure pricing logic is accurately reflected in QTC workflows.
• Validate pricing-related QTC changes across quoting, approvals, discounting logic, product configuration, and downstream order execution.
• Help confirm that pricing changes are operationally ready before launch, including impacts to Sales, Deal Desk, Order Operations, Billing, Revenue, and marketplace workflows.
• Partner with the Senior Pricing Operations Manager to prioritize pricing-related test cases, identify gaps in business requirements, and document expected system behavior.
• Help maintain documentation for pricing- and order-related system configurations, known dependencies, and release-readiness criteria.

• Participate as a Pricing and Order Operations subject-matter expert in UAT project-managed by Technical Program Management (TPM) and executed under Rev Ops coordination, ensuring relevant business scenarios and expected outcomes are represented.
• Execute assigned Pricing and Order Operations test cases and collaborate with the GTM subject-matter experts identified by Rev Ops.
• Partner with Rev Ops and relevant subject-matter experts to develop and maintain Pricing and Order Operations test cases, including scenarios for quoting, approvals, signature packets, bookings, marketplace offers, billing, and order management.
• Document test results and defects with clear traceability from business requirement to test outcome, and provide domain-specific readiness input through the established UAT sign-off process.
• Maintain the Pricing and Order Operations portion of the regression test suite for recurring QTC changes.

• Operate under defined business requirements for order operations rules within the QTC flow,…