Senior Director, Medical Information

## Senior Director, Medical Information Apply:
Houston:
Remote Work (USA):
Full time:
Posted Today:
JR100755
*** Join Immatics and shape the future of cancer immunotherapy; one patient at a time!
*** Immatics is committed to making a meaningful impact on the lives of patients with cancer. We are the global leader in precision targeting of
** PRAME**, a target expressed in more than 50 cancers. Our cutting-edge science and robust clinical pipeline form the broadest
** PRAME
* * franchise with the most
** PRAME
* * indications and modalities, spanning TCR T-cell therapies and TCR bispecifics.  
** Why Join Us?**
* ** Innovative Environment:
** Help to pioneer advancements in cancer immunotherapy.
* ** Collaborative Culture:
** Be part of a diverse team dedicated to your professional growth.
* ** Global Impact:
** Contribute to therapies that make a lasting impact on patients globally.  
** Role Overview
** The Senior Director, Medical Information (MI), will build and lead the Medical Information function in preparation for launch and future pipeline growth. This role will establish the strategy, infrastructure, content, governance, and external vendor partnerships needed for a scalable, compliant MI capability. A critical focus will be the end-to-end readiness of the MI call center vendor, from onboarding and integration through training, escalation pathways, quality oversight, and ongoing performance.  

The Senior Director will also lead MI scientific content and evidence dossiers, oversee NCCN Compendia submissions, contribute to medical review and post-approval activities, and translate inquiry trends into actionable insights that inform Medical Affairs strategy.  
** Reports to**:
Executive Director, Medical Affairs
** Location**:
Fully Remote, US
** Salary Range**: $270,000 - $295,000  
*
* Basic Qualifications:

*** Bachelors degree in life sciences
* 15+ years of pharmaceutical or biotechnology experience, with substantial Medical Information and/or Medical Affairs experience and increasing leadership responsibility.  
*
* Preferred Qualifications:

*** Advanced scientific or clinical degree required (PharmD, PhD, MD, or equivalent).
* Oncology experience strongly preferred; cell therapy experience is highly desirable.
* Experience supporting a U.S. product launch, particularly in an emerging or first-launch biotech environment.
* Experience building or scaling MI systems, processes, content capabilities, or launch-readiness infrastructure.
* Experience developing MI scientific content, including SRLs, custom medical responses, and FAQs.
* Demonstrated experience managing MI call center vendors, including onboarding, training, escalations, quality, and performance oversight.
* Strong knowledge of U.S. MI requirements, unsolicited inquiry response, pharmacovigilance and product complaint reporting, and relevant compliance standards.
* Strong scientific writing and judgment, with the ability to translate complex data into clear, balanced responses.
* Strong leadership, communication, project management, and cross-functional collaboration skills.
* Comfortable operating in a fast-paced biotech environment with multiple launch-critical priorities.
* Experience with payer evidence dossiers, NCCN Compendia or other oncology guideline/pathway submissions, and medical review committees.
* Experience with MI technology platforms, analytics, and emerging AI-enabled capabilities.  
** In this role you will:
**** MI Strategy & Infrastructure Development
*** Build and evolve the U.S. MI strategy, operating model, and infrastructure for launch and pipeline growth.
* Establish governance, workflows, intake and triage processes, response standards, escalation pathways, and content lifecycle management.
* Develop and maintain MI SOPs, work instructions, training standards, and quality processes.
* Define the MI technology roadmap, including inquiry management, content repositories, literature surveillance, analytics, and appropriate use of AI-enabled tools.  
** Call Center Vendor Management & Launch Readiness
*** Lead onboarding, integration, training, and ongoing management of the MI call center vendor.
* Own call center launch readiness, including systems, content, workflows, escalation pathways, safety and product complaint reporting, service levels, and business continuity.
* Establish vendor training and certification processes that evolve with new data, labeling and business needs.
* Oversee complex and escalated inquiries and connect the vendor with internal scientific…