Director, Product Management - Connected Workflows

Company Description Are you looking for a high energy, strategic, and fast-paced position with an impactful and mission-driven company? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!

For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements.  

We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent.  Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!

Flexible work environment with onsite and work from home options – you choose when you want to come into the office!

Active Employee Resource Groups open to all employees!

Comprehensive onboarding program – a great introduction to our company, customers and culture!

Growth and career advancement opportunities!

Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science

Professional development gained from conference attendance and participation in organizations like NC Tech Onsite 321 Coffee Shop providing free coffee and pastries to employees

Job Description We are seeking a Director of Connected Workflows to lead the definition and delivery of the workflows that run across our product lines. This role owns the connected experience across our Learning, Performance, GRC, Experience Management, and Content solutions, making sure they work together as a single suite for the healthcare provider. The role delivers through the roadmaps of the individual product teams rather than through a dedicated development team of its own.

This role reports directly to the VP, Platform, AI & Connected Experience WHAT YOU’LL BE DOING:

Market Analysis: lead cross-product research into how customers actually work across our suite, including emerging trends, competitor movement, and adjacent industry influences, identifying the workflows and integration points where connecting our solutions creates the most value for the healthcare provider market.

Product

Roadmap:

own the connected workflow roadmap, its prioritization, and its OKRs. Secure committed capacity on individual product roadmaps so that cross-cutting workflows are delivered by the teams that own each product, with no ambiguity over ownership. Partner with the Technology and Platform teams to determine software development delivery milestones and dependencies.

Stakeholder Management: collaborate with the product lines and business stakeholders to ensure all priorities are understood and considered. Ensure clear articulation and organizational enablement of the value proposition and differentiators of the connected experience across the suite. Support go-to-market (GTM) strategies in partnership with Product Marketing.

Performance Management:
Partner with Client Care to understand how customers move between our solutions through instrumentation and direct feedback, aligning, creating and then monitoring…