Senior Manager, Program Management - HVAC​/R Parts Management

Reference: R-2631060

Posted:

Location:

BENTONVILLE, AR, United States Salary: $80000 - $155000/year

Type:
Full time / Regular/Permanent Company:
Walmart Business Segment:
Home Office Manages initiatives and processes for MRO parts supply chain management to ensure effective and timely maintenance of assets that Facility Services supports including ensuring parts supplier compliance with new or existing systems, supplier contracts, and service level agreements; implement strategies for warehouse and van inventory stocking; utilizing the right technology and processes to optimize Walmart preferred suppliers, at Walmart negotiated pricing, consuming Walmart specified items;

execute technology and support enhancements to increase technician repair time efficiency and asset uptime; facilitate supplier sourcing events with Walmart Global Procurement partners  Supportscross-functional teams engaged in Facility Services Initiatives and special projects by utilizing parts and materials usage data to inform asset condition, total cost of ownership, forecast spend and frequency of use, predict parts needed for specific scopes of work;

OEM conversion and SKU consolidation; leverage data to drive down cost, improve operational effectiveness, and technician efficiency

Manages parts escalations from field-based technicians, including sourcing, supplier updates, and order entry. Proactively works aging purchase orders and back orders for timely and accurate updates using Walmart purchase order systems and work order management systems

Supplier Relationship Management, including regularly scheduled scorecard discussions, onboarding and offboarding suppliers, improving supplier performance and support; supplier catalog management to eliminate non-specified items, review for preferred pricing from in-stock suppliers, ensure catalog richness including pictures and attributes, and building associates for like-for-like products
   Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning

Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and promoting a belonging mindset in the workplace

Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events

Drives informed decision making and ensures resolution of critical issues by partnering with senior leaders to identify goals success criteria assumptions risks and known issues within the business creating communication strategy and content educating sponsors stakeholders and executive leadership on program requirements and developing and implementing a program management life cycle

Drives program management process improvement by overseeing andor conducting gap analyses evaluating and determining practicality of improvement opportunities developing improved processes based on best practices and standards ensuring alignment of process improvement with department and company strategy providing guidance to project leads on process improvement gaining buyin and approval from leadership on process improvements and overseeing the implementation of processes

Interprets and utilizes information for one or more initiative work streams by using various analytical methodologies developing solutions within business areas that reduce cost and meet business goals prioritizing assignments ensuring accuracy of business data recommending program changes to…