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Customer Success Manager; Fully Remote
Remote / Online - Candidates ideally in
Nashville, Davidson County, Tennessee, 37247, USA
Listed on 2026-10-02
Nashville, Davidson County, Tennessee, 37247, USA
Listing for:
IRESTORE
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
- Fast-growing DTC brand in beauty and wellness with technology-led solutions.
- Features FDA-cleared products and is recognized by Forbes, WIRED, and Esquire.
Responsibilities:
- Oversee daily performance, quality assurance, and team coaching.
- Drive retention and sales through save strategies and product education.
Qualifications:
- 5+ years in Customer Success, 2+ years managing support teams.
- Experience with global teams, QA programs, and KPIs like CSAT and SLA.
- Competitive salary, unlimited PTO, and remote-first culture.
- Medical, dental, vision, fitness stipends, and product discounts.
iRESTORE is a fast-growing direct-to-consumer brand in the beauty and wellness space, focused on helping customers restore confidence through safe, effective, and technology-led solutions. The company has been featured by leading publications and is building a team to become a global leader in the industry.
Consider building your career as a Customer Success Manager (Fully Remote) at IRESTORE.
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