Strategic CSM Renewal; Remote
Medford, Middlesex County, Massachusetts, 02153, USA
Listed on 2026-10-02
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Business
Customer Success Management, Client Relationship Management
Access-Information-Management is seeking a remote Customer Success Manager to own customer outcomes and drive measurable value. You will nurture executive relationships, orchestrate cross‑functional teams, and coordinate renewal and expansion opportunities for a SaaS portfolio from Peabody, MA.
The role emphasizes proactive health monitoring, strategic advocacy, and collaboration across Support, Operations, Billing, Product, and Sales to ensure customer success and long-term retention.
Consider building your career as a Strategic CSM
- Growth & Renewal (Remote) at Access-Information-Management.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 70.000 - 75.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Strategic CSM
- Growth & Renewal (Remote) role in the description above.
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