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Remote Renewal & Growth Analyst; SMB

Remote / Online - Candidates ideally in
Rochester Hills, Oakland County, Michigan, USA
Listing for: J.D. Power
Remote/Work from Home position
Listed on 2026-10-02
Job specializations:
  • Business
    Customer Success Management, Business Analyst, CRM Systems & Management
Salary/Wage Range or Industry Benchmark: 57000 - 66000 USD Yearly USD 57000.00 66000.00 YEAR
Job Description & How to Apply Below
Position: Remote Renewal & Growth Analyst (SMB)

JD Power seeks a Chrome Customer Success Analyst to drive renewal analysis for SMB customers in a remote-USA setup. You will monitor usage, identify risks, and collaborate with Sales and Customer Success to maximize retention and revenue growth.

You will tailor engagement, manage priorities, and contribute to cross-functional process improvements using data insights and AI tools like Copilot. Strong Excel skills and CRM experience are beneficial.

For the Remote Renewal & Growth Analyst (SMB) position at J.D. Power, we are reviewing applications now.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 57.000 - 66.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Renewal & Growth Analyst (SMB) role in the description above.

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