Vice President, Sales Operations - Optum Financial Provider Products - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This role is intended to create dedicated executive ownership for the commercial operating infrastructure supporting Optum Financial Provider Products.

Reporting to the SVP of Distribution, the VP, Sales Operations will lead revenue operations, commercial analytics, forecasting, attribution, CRM governance, channel management, partner onboarding, partner support, commercial performance reporting, and distribution operations across provider banking, payments, lending, treasury, and future financial solutions.

The role will establish the operating systems, reporting frameworks, governance structures, partner management capabilities, and AI-enabled automation necessary to scale provider acquisition, optimize commercial performance, support strategic distribution partnerships, and improve decision-making across the Provider Products organization.

This leader serves as the operational backbone of the Distribution organization by ensuring direct and indirect sales channels are measurable, scalable, efficient, and aligned to growth objectives. The ideal candidate will bring a unique blend of building from 0 to 1 and rapidly scaling new products in the market.

You'll enjoy the flexibility to work remotely
* from anywhere within the U.S. as you take on some tough challenges.

• Develop and own CRM governance, lead management, pipeline visibility, forecasting, and sales operating rhythms
• Build workforce management capabilities to support and scale internal and external sales teams
• Establish commercial reporting, attribution, and performance measurement frameworks
• Partner with Finance on forecasting, capacity planning, and unit economics
• Improve commercial productivity, efficiency, and revenue performance

• Lead onboarding, activation, operational support, and performance management of strategic distribution partners
• Develop scalable operating models supporting referral, embedded, co-branded, and strategic partnerships
• Establish partner governance, scorecards, incentives, and performance reviews
• Improve partner productivity and channel contribution

• Own GTM analytics, business intelligence, and executive reporting capabilities
• Deliver actionable insights supporting acquisition, conversion, activation, retention, and growth
• Establish performance scorecards across products, channels, campaigns, and partnerships
• Enable data-driven investment, resource allocation, and growth decisions

• Own the AI, automation, and commercial innovation roadmap for the Distribution organization
• Deploy AI-enabled workflows, automation, and agent-based capabilities across provider acquisition, onboarding, partner management, and sales operations
• Improve scalability, reduce manual effort, and increase seller and partner productivity
• Establish the next-generation commercial operating model supporting long-term growth

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well…