Product Manager - VPN; Remote

Who We Are (Mode.Inc)

Mode.

Inc is the parent company of a portfolio of technology businesses, including Mode Mobile, the creator of EarnOS, a transformational software platform that turns ordinary smartphones into "Earn Phones". This innovation empowers users worldwide to monetize everyday mobile activities such as streaming, gaming, and shopping. We enable users to profit from their data and attention, rather than letting only tech giants benefit.

What sets us apart is our inclusive approach, converting users into earners, facilitating over $150M in earnings and savings, and going a step further by turning earners into owners by awarding stock ownership in Mode.

Inc based on their usage. We have attracted over 40 million users across 170 countries.

Mode Mobile, Inc. Ranked Number 1 Fastest Growing Company in North America on the 2023 Deloitte Technology Fast 500.

For additional insights, check out information about our reward-based super app, Mode Earn App, which also powers the reward engine for our proprietary smartphone, Mode Earn Phone.

Our Team and Culture Drive Our Success

Our team is the heart of our culture. We value innovation, collaboration, and curiosity, with a passion for getting things done. We strive to hire and cultivate the best team members and foster a culture of open communication and transparency. We are driven and hard-working but also committed to having fun along the way. We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company’s success.

You can read more about our team and how we work here.

The Role

Mode.

Inc is seeking a Staff Product Manager to own product for a newly acquired consumer VPN business in a new business unit. It is a highly rated, established app with a global user base across both iOS and Android, and a subscription business generating eight figures in annual revenue. This is a senior-level, high-ownership role reporting directly to the General Manager.

The business joins Mode.

Inc as a standalone business unit with a dedicated team being built around it. You will be the first product owner, which means you set the strategy, define the roadmap, and establish the measurement and experimentation foundation the business will run on for years.

The mandate has two halves. The first is to grow the existing subscription business: sharper paywalls, better pricing and packaging, stronger trial conversion, and a connection experience users rely on. The second is to open an entirely new one, a free ad-supported tier that expands the top of the funnel and monetizes the users who will never pay a subscription. Mode.

Inc has deep in-house expertise in ad and subscription monetization across a portfolio of apps, and you will have that team behind you.

If you want a product role with a real business underneath it and genuine room to define what comes next, this is that role.

• Own the product roadmap end to end, from strategy and prioritization through specification and delivery, in partnership with Engineering, Design, Monetization, UA, and Data.
• Own business and product performance: revenue, trial-to-paid conversion, retention, churn, LTV, ARPDAU, and contribution to the business unit P&L.
• Define and drive the subscription experience across three purchase paths (Google Play, Apple App Store, and a direct web checkout), including paywall design, pricing and packaging, trial mechanics, and account management.
• Design and launch a free, ad-supported tier, including the free/paid feature boundary, session and data limits, and the upgrade moments that convert free users into subscribers.
• Own the hybrid…