Network Program Manager - Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Network Program Manager is responsible for leading cross-functional initiatives that support provider network operations, data management, credentialing technology, operational reporting, process improvement, and implementation efforts across Optum Health. This role serves as a key liaison between business stakeholders, operations teams, technology partners, vendors, and leadership to drive strategic initiatives, improve operational efficiency, and deliver high-quality business outcomes.

The ideal candidate is a proactive problem solver with strong project management, relationship management, analytical, and communication skills who can manage multiple priorities in a fast-paced environment while driving accountability and measurable results.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

• Program & Project Management
  • Lead complex initiatives from intake through implementation, monitoring timelines, risks, dependencies, and deliverables
  • Develop and maintain project plans, status reports, meeting materials, and executive updates
  • Conduct cost-benefit analyses (CBAs), business impact assessments, and data analysis to support strategic decision-making
  • Facilitate cross-functional meetings, document decisions, and drive action item completion
  • Coordinate implementation, enhancement, and optimization efforts across operational and technology teams
  • Monitor project health and escalat risks or barriers as appropriate
• Operational Excellence & Process Improvement
  • Identify opportunities to improve operational workflows, reduce manual effort, and increase efficiency
  • Lead process mapping, documentation, and standardization initiatives
  • Develop and maintain SOPs, job aids, and governance documentation
  • Drive continuous improvement efforts aligned with organizational goals
• Data, Reporting & Insights
  • Develop and maintain operational reporting, dashboards, and performance metrics
  • Analyze trends, identify opportunities, and provide actionable recommendations to leadership
  • Support data governance and ensure accuracy, consistency, and integrity of reporting
  • Translate complex operational data into meaningful business insights
• Stakeholder & Customer Partnership
  • Build strong partnerships across provider network operations, credentialing, technology, implementation, and leadership teams
  • Serve as a trusted advisor and point of contact for assigned initiatives
  • Communicate project updates, risks, accomplishments, and recommendations to stakeholders
  • Facilitate alignment across business partners to achieve shared objectives
• Vendor & Technology Support
  • Support vendor relationships and ongoing performance monitoring
  • Coordinate issue resolution and enhancement requests with internal and external partners
  • Evaluate technology capabilities and identify opportunities for automation and optimization
  • Participate in testing, implementation, and change management activities

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you…