Onboarding Operations Specialist; Fully Remote
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-10-02
Washington, District of Columbia, 20022, USA
Listing for:
Lightyear AI
Remote/Work from Home
position Listed on 2026-10-02
Job specializations:
-
Business
Customer Success Management, Business Analyst, Business Administration
Job Description & How to Apply Below
- You will own the Network Inventory onboarding process, ensuring customer success from day one.
- You will report to the Strategy Operations Associate and partner with Sales and Product teams.
Responsibilities:
- Oversee and project manage the network inventory onboarding process, including leading biweekly customer calls.
- Manage the day-to-day activities of an offshore onboarding team and improve workflows.
Qualifications:
- 1-2+ years in startup operations, tech, or consulting with strong project management skills.
- High comfort with Excel, high EQ for customer-facing and team management, and strong organizational skills.
Compensation:
- Base salary range $85,000–$110,000, plus 5% annual bonus and equity package.
Lightyear builds software that revolutionizes telecom management for hundreds of enterprises, automating procurement, inventory, and bill payment. Backed by nearly $65M from top investors, they serve clients like Honeywell and Palo Alto Networks, fostering a culture of innovation.
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