Remote Renewal & Growth Analyst; SMB
Dearborn, Wayne County, Michigan, 48120, USA
Listed on 2026-10-03
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Business
Customer Success Management, CRM Systems & Management
JD Power seeks a Chrome Customer Success Analyst to drive renewal analysis for SMB customers in a remote-USA setup. You will monitor usage, identify risks, and collaborate with Sales and Customer Success to maximize retention and revenue growth.
You will tailor engagement, manage priorities, and contribute to cross-functional process improvements using data insights and AI tools like Copilot. Strong Excel skills and CRM experience are beneficial.
Step into the Remote Renewal & Growth Analyst (SMB) role at J.D. Power in MI, United States and grow with us.
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