Senior Product Manager, Fraud & Risk

About Tala

Tala is the AI-native credit infrastructure that connects global capital to the global majority. We combine proprietary risk intelligence with an expanding network of capital and distribution partners to power credit access  date, Tala has distributed more than $9 billion in capital to more than 14 million customers across Africa, Latin America, and Asia, building the definitive contextual dataset on thin-file borrowers in emerging markets.

Tala is now converting that foundation into shared infrastructure that partners, capital providers, and ecosystems can build on.

Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ);
Nairobi, Kenya;
Mexico City, Mexico;
Manila, the Philippines; and Bangalore, India.

Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!

Tala is on a mission to unleash the economic power of the global majority. We’re building financial services that give people greater access, control, and agency over their financial lives.

As Tala continues to scale, protecting our customers while creating a seamless experience is more important than ever. We’re looking for aSenior Product Manager, Fraud & Authentication to lead the strategy and execution of the systems that keep our customers and platform safe.

As the Senior Product Manager, Fraud & Authentication, you’ll own Tala’s product strategy for fraud prevention, customer authentication, and identity-related experiences across the customer journey.

You’ll tackle complex problems at the intersection of fraud, risk, machine learning, data, engineering, and customer experience.

Your goal will be to help Tala identify and prevent fraudulent activity while minimizing unnecessary friction for legitimate customers.

You’ll work closely with Engineering, Data Science, Analytics, Lending, Finance, Customer Care, Marketing, Legal, and other global teams to turn complex fraud patterns and ambiguous problems into scalable products and systems.

This is a highly cross-functional role for someone who enjoys solving difficult problems with data, moving quickly, and building products that have a measurable impact on both customers and the business.

• Define and own Tala’s multi-year product strategy and roadmap for fraud prevention, customer authentication, identity, and related risk capabilities.
• Identify opportunities to improve fraud prevention across signup, login, account management, and other high-risk customer actions.
• Balance fraud prevention with customer experience by reducing fraud losses and false positives while minimizing unnecessary friction.
• Translate complex fraud patterns, emerging attack vectors, and business needs into clear product strategies and priorities.

• Partner closely with Data Science and Analytics to define model objectives, evaluate model and feature performance, and identify opportunities to improve detection.
• Help determine appropriate fraud decision thresholds and rules based on data and business objectives.
• Establish and monitor key metrics such as fraud loss rates, detection accuracy, false-positive rates, customer conversion, and authentication success.
• Identify data gaps and work with technical teams to improve the data and infrastructure needed to make effective fraud decisions.
• Collaborate on fraud detection models, rules, feature infrastructure, and decisioning systems.

• Translate ambiguous fraud and authentication problems into clear product requirements that Engineering teams can execute against.
• Lead a cross-functional team of engineers…