Associate Director, Clinical Program Operations

The Associate Director, Clinical Program Operations splits time between two closely integrated teams, supporting the Clinical Programs team's own initiatives and providing operational support to the Medical Affairs team. Because the two teams work so closely together, this is intended to feel seamless in practice: the associate director manages scheduling, review processes, and program tracking across both, keeping deliverables, meetings, and review cycles moving regardless of which team they touch.

On the Medical Affairs side, this includes supporting knowledge mobilization and clinical guidelines efforts, particularly the operational loop between the two teams.

Blending strong program and operations management with strategic ownership, the associate director builds and maintains the operating infrastructure, including intake, workflow, budget tracking, vendor coordination, and leadership and funder reporting.

This position works closely with the Health Care Transformation and Partnerships team, as well as Medical Affairs, Professional Education, and external partners, to keep deliverables moving and stakeholders informed.

This is a grant funded role.

• Drive content and deliverables through the Clinical Programs team's intake, review, and approval process, tracking status, dependencies, and risk, and escalating blockers before they threaten timelines.
• Maintain a single source of truth for program status across the team's initiatives, including content, tools, and platform‑related work delivered through ALZPro and other channels.
• Coordinate cross‑functional working sessions, standups, and planning meetings supporting program execution.

• Design, implement, and refine the team's operating processes — intake, prioritization, quality review, documentation, and templates — to increase speed, consistency, and quality as programs scale.
• Partner with the Sr. Director to establish and evolve the team's operating model, including roles, governance, and portfolio management cadence.
• Identify and implement process improvements that increase efficiency, quality, and accountability across program operations.

• Track budget and spend across program deliverables, flagging variances and supporting funder and leadership financial reporting.
• Manage relationships, contracts, and work orders for agencies and other vendors supporting content and program delivery, including onboarding, deliverable tracking, and invoicing.

• Prepare clear, decision‑ready status reporting on program progress for internal leadership, funders, and external partners.
• Build and maintain dashboards and reporting tools that track program‑level progress, adoption, and outcomes.

• Manage scheduling between the Clinical Programs team and Medical Affairs, including recurring meeting cadences, review cycles, and sign‑offs.
• Own the review process for deliverables requiring Medical Affairs input, tracking review status and turnaround and flagging delays that put timelines at risk.
• Maintain program tracking for milestones that depend on Medical Affairs review or sign‑off, and prepare joint agendas and status materials for Clinical Programs‑Medical Affairs touchpoints.

• Support the operational loop between the two teams on knowledge mobilization and clinical guidelines efforts, keeping shared deliverables moving between Clinical Programs and Medical Affairs.
• Track status and coordinate scheduling for knowledge mobilization and guidelines‑related deliverables and milestones.

Perform other…