Systems & Administrative Associate

Scion Technology has been engaged to conduct a search for a dedicated Systems & Administrative Associate for our client, an innovation and experimentation lab focused on new ways of engaging Black communities. This is a part-time, 2-to-3-month contract position and is fully remote anywhere in the US.

Our client is seeking a Systems & Administrative Associate to support the implementation and documentation of internal systems, workflows, automations, and data processes. This role will help translate existing processes into clear, functional workflows; build and troubleshoot automation and platform integrations; clean and organize data and files; and create documentation that supports long-term maintenance of organizational systems.

• Mission-Driven Work:
  Join a nonprofit organization where your work directly supports the team’s ability to operate efficiently and advance its mission.
• Make an Immediate Impact:
  Take ownership of improving systems, automating workflows, and creating processes that make day-to-day work easier across the organization.
• High-Visibility Role:
  Collaborate across teams and have a direct hand in shaping how organizational systems, data, and processes are managed.
• Build & Improve:
  Great opportunity for someone who enjoys identifying inefficiencies and turning them into streamlined, user-friendly solutions.

• Build and implement automations to support administrative and operational workflows.
• Configure integrations and workflow logic across organizational platforms.
• Connect systems and troubleshoot automation or integration failures.
• Map existing processes and identify opportunities to improve efficiency, consistency, and ease of use.
• Build and implement improved workflows based on organizational needs.
• Develop standard operating procedures for key workflows, systems, and platform integrations.
• Clean, organize, and standardize data and files across organizational systems and databases.
• Support data imports, exports, transfers, and migrations between platforms.
• Establish and maintain consistent naming conventions and data standards.
• Conduct quality assurance checks and identify duplicate, incomplete, or inaccurate records.
• Document system configurations, processes, automations, and maintenance needs.
• Create clear, user-friendly reference materials and step-by-step process documentation.
• Train staff on newly implemented systems, workflows, and processes.
• Support handoff of systems and documentation to staff responsible for ongoing maintenance.
• Collaborate across teams to gather requirements, troubleshoot challenges, and support implementation.

• Experience with project management, systems implementation, operations, or administrative systems.
• Strong organizational and project coordination skills.
• Ability to work independently and take initiative.
• Strong attention to detail and commitment to accuracy.
• Demonstrated problem-solving and troubleshooting skills.
• Ability to understand complex processes and translate them into clear, repeatable workflows.
• Experience developing process documentation, SOPs, or other internal reference materials
• Strong written and verbal communication skills.
• Experience collaborating across teams and managing multiple priorities.