Sales Operations Specialist

Here at Biz Away, we Deliver the Future of Travel.

We are a solid international company with strong ambitions and great expertise. With a focus on sustainability, on a daily basis we support companies enabling them to improve their travel management through our constantly evolving services and solutions, always characterized by our tech attitude and smart and innovative processes.

Proactivity and Reliability, Kindful collaboration and communication are the core values of our Solution Culture.

If you like challenges and would love to be part of one of the fastest-growing B2B scale-up, then Biz Away is the company you have been looking for.

Sales Ops Specialist will act as a key member of the Sales Operations team, supporting the operational structure across Sales, Marketing, and Customer Success. This role combines technical execution (CRM, automation, reporting) with process optimization to ensure scalable and efficient workflows. You will work closely with the Sales Ops Manager, becoming his technical counterpart to execute projects, manage Salesforce governance, and collaborate cross-functionally with Marketing Ops and Customer Success Ops.

• Maintain and optimize Salesforce CRM (governance, data quality, automation, validation rules).
• Build and manage dashboards and reports for Sales, Marketing, and Customer Success.
• Support weekly and monthly data loads and ensure reporting accuracy.
• Design, test, and deploy automation flows in Salesforce and connected tools.
• Identify inefficiencies in lead management, pipeline tracking, or account processes, and propose scalable solutions.
• Collaborate with Marketing Ops on lead generation tracking and nurturing flows.
• Support Customer Success in implementing tracking and operational workflows (Cases, Jira/Zendesk flows, integrations).
• Act as a liaison with the Data team to ensure revenue-related metrics are consistent across platforms (Salesforce, Qlik, internal platform).
• Participate in special projects (e.g., compensation plans, reporting frameworks, customer experience metrics).
• Provide stakeholders with actionable insights from Salesforce and related systems.
• Support analysis of KPIs (sales cycle, pipeline health, customer retention metrics).

• 2-3 years of experience in Revenue Operations, Sales Ops, or CRM Administration.
• Hands-on experience with Salesforce CRM (Admin-level skills: automation, workflows, reporting).
• Strong analytical skills and ability to translate business needs into technical solutions.
• Comfortable working cross-functionally with multiple stakeholders (Sales, Marketing, Customer Success, Data/BI).
• Excellent communication skills in English.

• Knowledge of Marketing Automation tools (Hub Spot, Pardot, Marketo).
• Familiarity with Customer Success tools (Zendesk, Jira, Service Cloud).

A seat on a scale-up with skyrocketing growth.
Attractive compensation, including equity in the company.
Development of your entrepreneurial spirit, having the chance to implement real-impact business decisions.
Multicultural and international team.
Collaborative and smart environment to work and learn.
Free coffee to kick-start your day and free beers to celebrate together.
Remote work, flexible working policy, and great offices in Europe.

Biz Away avoids any discrimination based on age, gender, sexual orientation, health status, nationality, political opinions, and religious beliefs in all decisions affecting personnel selection.