Senior Clinical Implementation Manager; West

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at‑home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at‑home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders.

Together, we’re changing the way patients are diagnosed and treated for any disorder that affects brain physiology.

You will join Beacon's Clinical Implementation team, reporting to the National Clinical Implementation Director. This is a remote, US-based individual contributor role anchored in our West territory, with travel to customer sites across your assigned region. The role does not carry direct reports, but you will mentor peers and newer specialists and may direct the work of others on implementation projects.

You will own the clinical and operational implementation of Beacon's diagnostic solutions for assigned customers, guiding sleep labs, health systems, and provider organizations from contract pre‑signature through confident, sustained daily use of our products. Day to day, that means delivering demos, building implementation plans, running clinical education and training, supporting go‑lives, and coaching accounts through adoption after launch.

This is not a traditional implementation role focused only on deployment and go‑live milestones. Your impact is measured by sustained usage, behavioral adoption, and long‑term workflow integration. At this level, your influence extends beyond your own accounts: you set the standards, playbooks, and best practices the broader team works from, and you help shape where the clinical implementation function goes over the next several quarters.

The role is highly cross‑functional and requires strong communication, systems thinking, empathy, and execution discipline. You will work across clinicians, executives, and frontline staff while maintaining clarity, momentum, and trust throughout the customer journey.

Beacon's robust asynchronous work practices ensure a first‑class remote work experience, but we also have in‑person office hubs available located in Boston, New York, or the Bay Area.

• You own end‑to‑end implementation execution for your accounts such as kickoff, project planning, milestone tracking, risk identification, and stabilization, and the accounts transition cleanly into steady‑state support with decisions and configurations documented.
• You provide virtual and on‑site clinical support across every phase of implementation, from pre‑planning and education through go‑live and post‑launch troubleshooting.
• You build implementation plans that account for clinical workflow design, staffing models, order and result routing, patient communication, and administrative processes, and you coordinate resources across Customer Success, Clinical, Technical Services, Support, and Product to keep them on schedule.
• You deliver comprehensive training and demos tailored to each audience (physicians, advanced practice providers, sleep technologists, medical assistants, schedulers, and administrative staff) and maintain the reusable materials, quick‑reference guides, and competency checklists that make training repeatable.
• You own adoption outcomes, tracking utilization, ordering patterns, turnaround, and workflow adherence against agreed targets, and delivering refresher training as turnover, new hires, and product changes require.
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