Manager, Strategic Business Analysis; Remote
Santa Ana, Orange County, California, 92725, USA
Listed on 2026-10-05
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Business
Business Analyst, Change Management -
Management
Business Analyst, Change Management
Who We Are
Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years.
We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit
The Manager, Strategic Business Analysis plays a key role in providing research and analysis leadership to inform strategy and decision making at a managerial level. This role will manage a team of BAs/BSAs, lead analysis on key initiatives and act as a liaison between business users and technology teams to ensure project success.
The Manager will work closely with their leaders within the Transformation & OCM
- Strategic Analysis team to implement the group's vision for developing a center of excellence for the team and implementing industry best practices for the discipline of Business and Systems Analysis.
- Manage a team of BAs and BSAs leading analysis for various business process, product and transformation programs
- Work collaboratively with cross-functional teams from business, technology and external partners to identify business needs, and ensure appropriate analysis support is provided to meet business and system goals for various product and process initiatives
- Provide business analysis expertise and act as a Lead Analyst to analyze and document business needs on key initiatives
- Lead and mentor team in utilizing best practices in business analysis in efforts related to process improvement, automation, data and product initiatives
- Oversee the creation and maintenance of required supporting documentation following best practices (e.g. API, process maps, business rules, user stories, data validation etc.).
- Is a strategic partner, acts as a liaison between the business, OCM, PMO, Product, Design, and Engineering teams.
- Sets and manages team goals and objectives for day-to-day operations and projects
- Receives analysis support requests, assesses project needs and works with management to plan and assign analysis support
- Participates in hiring process, writes and conducts performance reviews, manages disciplinary actions, and other HR activities for the team as required
- Provides constructive feedback and mentors the team to support their knowledge development within Business Analysis and Business Systems Analysis
- Provides guidance to team in identifying business problems, completing gap analysis, researching alternatives, identifying business and system requirements, driving solutions, testing to confirm, gaining consensus, and implementing solutions for required applications.
- Participates in required stakeholder and partner meetings and provides subject matter expertise from a business analysis perspective
- Provides inputs to leadership and provides necessary reports and presentations to help inform roadmaps, budgets, resource planning and strategy
- Leads the creation of a Center of Excellence for the Business Analysis Practice.
- Bachelor's degree/University degree or equivalent experience
- Advanced degree preferred
- Certifications:
CBAP or IIBA Certifications, PBA, Agile certifications a plus - Demonstrated experience as a Lead BA or Business Analysis Manager with supervisory duties.
- Stron…
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