Business Operations Specialist

DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.

DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.

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Would you like to be part of an amazing team that makes Arizonans thrive? At the Arizona Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or  on the link to view ‘Our DES’ video.

Come Join the DES Team!

The Department of Economic Security, Division of Developmental Disabilities (DDD), is seeking an experienced and highly motivated individual to join our team as an Business Operations Specialist. DDD provides individuals with developmental disabilities, and their families, services and supports that are flexible, high quality, and member driven. These services provide individuals with opportunities to exercise their rights and responsibilities of independent decision-making and engagement in the community.

Applicants for this position cannot be licensed or certified by the DDD Office of Licensing Certification and Regulation, cannot have a principal interest in or have a spouse or close family with principal interest in a DDD Qualified Vendor Agreement, and cannot be employed or subcontracted by a DDD Qualified Vendor.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

• District liaison for providing technical support and direction on facilities related matters, which may include office moves,rebuilds, closures, etc. Maintain an up to date action list of all projects and time lines. Work collectively with DDD single point of contact (SPOC) regarding district facility needs.
• Work through resolution provider authorization and/or provider service payment denials, which may include researching and putting in corrective action for any issues identified and elevated to the BOPS level. Provide authorization, billing and technical support to the Support Coordination and provider community as needed.
• Manage district capital equipment by tracking and logging equipment and recommending replacement schedules as part of the budget process. Maintain up-to-date log of district equipment, including cell phones, projectors, copiers, vehicles, printers,etc. Coordinate and manage district infrastructure needs, working with District Management to identify needs; log and track approvals, procurement and costs of identified items.
• Assume a share of the responsibility for processing regular district purchasing and supply request orders including: research state contracted vendors for best prices; obtain quotes when necessary; set up open & one time POs as necessary; send hard copy POs to requesting staff; follow up w/staff to ensure receipt of purchases; get copies of packing slips/invoices, etc.;complete receivers; maintain & update purchasing log.
• Develop simple and edit moderately complex coding/queries using MS Access and SQL to customize and generate reports to pull service and fiscal data from various systems.
• Produce and QA data integrity for ad hoc and production reports based on complex data analysis, research and fiscal trends, cost effectiveness, budget, personnel, services, facilities and operations.
• Assist the Business Operations Manager in providing all fiscal and business management and direction for a large District.
• Assist BOPS Manager in identifying provider billing issues based on contractual and service…