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Senior WFM Capacity Planner – Remote​/Hybrid, Data-Driven

Remote / Online - Candidates ideally in
Scottsdale, Maricopa County, Arizona, 85261, USA
Listing for: Taleo
Full Time, Remote/Work from Home position
Listed on 2026-10-06
Job specializations:
  • Business
    Business Systems & Technology Analysis, Business Intelligence
Salary/Wage Range or Industry Benchmark: 68000 - 89000 USD Yearly USD 68000.00 89000.00 YEAR
Job Description & How to Apply Below

Consumer Cellular is seeking a Senior Workforce Management Capacity Planner to translate business demand into actionable long‑term workforce plans across a multisite environment. You’ll own forecasting, capacity modeling, staffing strategies, and scenario planning to align supply with operational needs for the contact center.

The role partners with Operations, Finance, Marketing, Training, Reporting, Technology, and Talent Acquisition to deliver data‑driven recommendations that influence hiring

This role, Senior WFM Capacity Planner – Remote/Hybrid, Data-Driven at Taleo, could be your next career step.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Senior WFM Capacity Planner – Remote/Hybrid, Data-Driven role at Taleo, based in Scottsdale, AZ, United States.

We are looking to fill the Senior WFM Capacity Planner – Remote/Hybrid, Data-Driven position at Taleo in Scottsdale, AZ, United States.

Position Requirements
10+ Years work experience
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