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Director, Customer Strategy — Remote-First & AI-Driven CS

Remote / Online - Candidates ideally in
Northern, Floyd County, Kentucky, USA
Listing for: Arcadia Power, Inc.
Remote/Work from Home position
Listed on 2026-10-07
Job specializations:
  • Business
    AI Business & Operations
Salary/Wage Range or Industry Benchmark: 124000 - 223000 USD Yearly USD 124000.00 223000.00 YEAR
Job Description & How to Apply Below
Location: Northern

Arcadia Power, Inc. is seeking a Director, Customer Strategy with experience in a B2B SaaS environment to partner with senior leaders in shaping the customer lifecycle operating model and KPI framework, and to turn that thinking into actionable initiatives within Customer Success & Support.

We recently acquired an energy services company and are actively up leveling how customer success looks for a global energy management company.

As a Director, Customer Strategy — Remote-First & AI-Driven CS, you will play an important part at Arcadia Power, Inc. in Northern, KY, United States.

Join us at Arcadia Power, Inc. as our next Director, Customer Strategy — Remote-First & AI-Driven CS in Northern, KY, United States.

We are currently recruiting a Director, Customer Strategy — Remote-First & AI-Driven CS for our team in Northern, KY, United States.

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