Strategic CSM - Scaled Mid-Market; Remote
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-10-12
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Business
Customer Success Management
Juniper Square’s Customer Success team is hiring a Scaled Mid-Market Customer Success Manager to manage a portfolio of 220+ client accounts and ensure health, adoption, and retention across a fast-moving SaaS environment.
You’ll act as a strategic advisor, leveraging AI tools like Claude to accelerate insights, and partner with product and sales to drive expansion while delivering measurable value to customers and the business.
This posting is for the Strategic CSM - Scaled Mid-Market (Remote) role at Juniper Square, based in Chicago, IL, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Chicago, IL, United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 86.000 - 95.000.
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