Remote Strategic Implementation Lead; Regulatory

Position: Remote Strategic Implementation Lead (Regulatory)

View all jobs Strategic Implementation Lead Chicago
• Remote Regulatory Remote
• In office Full-time
Responsiv Overview
Responsiv is building the leading regulatory operating system for compliance, legal, and risk teams. Too many compliance leaders are still stuck stitching together fragmented alerts, manual spreadsheets, inconsistent sources, and disconnected pieces of advice, just to figure out what a regulation requires them to do. Responsiv solves this end-to-end, giving teams the ability to:

• Build and manage their regulatory universe: Create and maintain registers of the complex laws, rules, and regulations that apply to their business, across every jurisdiction and regulator they answer to.
• Cut through the noise: Filter and route relevant regulatory alerts to the right owners, so teams focus only on the changes that actually matter.
• Turn legal text into action: Translate dense regulatory language into clear, actionable obligations and requirements.
• Find gaps before regulators do: Map new requirements against existing policies, procedures, and controls to surface gaps and recommend the changes needed to close them.
• Move from finding to fix: Automatically draft policy and control updates, and track remediation through a defensible audit trail.
• Get back to the business faster: Understand the regulatory context behind situations existing policies don't cover, so the business can keep moving.

We are entering the market at a genuine inflection point. Nearly half of compliance organizations still use no dedicated regulatory intelligence technology today, and this category now has the highest purchase intent of any compliance technology segment — yet buyers are rightly skeptical of vendors making big AI promises without proof.

That's exactly why we built Responsiv — a market-leading platform designed to deliver high-impact, defensible results. There's a clear opportunity to become the trusted partner compliance teams need. Backed by Greylock and OnDean Forward (Andrew Sieja, the founder of Relativity).
Strategic Implementation Lead Overview
Responsiv is hiring a Strategic Implementation Lead to own the customer journey from pre-sale solution design through implementation, adoption, and value realization. This is a senior individual contributor role for someone who can blend:

Implementation — configuring and launching the product successfully

Customer Success — driving adoption, value realization, and referenceability

Solutions — translating customer problems into credible Responsiv workflows and responding to RFPs

The ideal candidate is a former consultant, regulatory change practitioner, compliance transformation operator, or legal/compliance technology implementation lead who understands how regulated organizations actually change processes — not just how software is deployed. This person will work directly with customers, prospects, Sales, Product, Design, and Engineering to make Responsiv successful in complex regulated environments.

Own Strategic Customer Implementations You will own implementations from kickoff through value realization. That means leading customer kickoff, implementation planning, workflow design, configuration, launch, and adoption. You will help customers define success criteria, prioritize use cases, align stakeholders, and create the operating cadence needed to make Responsiv successful. This role is not just about getting customers live. It is about ensuring customers use Responsiv in meaningful regulatory, legal, compliance, and risk workflows.

You will be responsible for helping customers build the process around the product, including governance, cadence, roles, approvals, escalation paths, and operating routines. Software alone does not transform a compliance…