Remote Complaints Analyst - Entry Level
Atlanta, Fulton County, Georgia, 30319, USA
Listed on 2026-10-20
-
Business
Financial Analyst, Business Analyst
American Express in the USA seeks a Complaints Analyst to contact customers with expired accounts and implement steps to preserve the account, supporting retention efforts through careful communication.
You will register and process standard complaints per policy (SLA/reimbursement grid), perform a cause‑of‑complaint analysis to identify drivers of dissatisfaction, and prepare timely responses for approval.
We invite applications for the Remote Complaints Analyst
- Entry Level position located in Hoschton, GA, United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Complaints Analyst
- Entry Level role in the description above.
We appreciate your interest in this position.
Join American Express and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).