Strategy & Operations Manager; In Person

• We are seeking a Strategy & Operations Manager to join our team and accelerate the expansion of in-person behavioral healthcare
• Near term, you will lead our efforts to scale in-person psychiatry services and build a robust office safety and suitability program
• Serving as the operational lead and subject matter expert for in-person psychiatry, you will partner with supply teams to establish provider acquisition channels, design compelling value propositions, craft demand generation strategies, and maintain regulatory compliance across target markets
• As our in-person care model scales and strategic priorities evolve, you will also take ownership of new high-impact initiatives

• The ability to work remotely from any location in the US
• Two company-wide shut-down weeks a year for self-care
• Access to 401(k) personal retirement plan
• Paid parental leave to support you and your family
• Medical, dental, and vision employer insurance plans
• Employee Assistance Programs (EAP) through our insurance
• The equipment you need for your home office
• Pay and benefits that aren’t geo-locked

The ideal candidate is an analytical, strategic thinker and succinct communicator who excels in high-ownership, accountable environments2+ years of experience leading and executing complex, cross-functional initiatives5+ years of experience in management consulting, strategy & operations, chief-of-staff or analytical roles at a top-tier consulting firm, high-growth technology company, or two-sided marketplace

Strategy development experience; the ability to define a business problem and turn possible solutions into actionable plans

Strong analytical and modeling skills, including hands on experience querying data (e.g., Looker, Hex) and building complex financial or operational models in Google Sheets Excellent verbal and written communication skills tailored for a remote environment, with a proven ability to synthesize complex analyses into crisp summaries("So what?") and tailor to audience (from core team to executives)

Experience with Salesforce reporting

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement

Previous experience working within behavioral healthcare

Experience working within a strategic planning / OKR-type process

Strong organizational and project management skills are a huge plus; experience using tools like Notion, Asana, Jira, etc to plan and track work