Senior Lead - Strategy & Operations

Browser Stack is the world’s leading cloud-based software testing platform, empowering over 50,000 customers—including Amazon, Microsoft, Meta, and Google—to deliver high-quality software nded in 2011 by Ritesh Arora and Nakul Aggarwal, the company has grown to support more than two million tests daily across 22 global data centers, providing instant access to 35,000+ real devices and browsers.

With over 1,200 employees and a remote-first approach, Browser Stack operates at the intersection of scale, reliability, and innovation. Its suite of products spans manual and automated testing, visual regression, accessibility, and test management—all designed to simplify the testing process for modern development teams. Behind the scenes, Browser Stack continues to push the boundaries with AI capabilities like smart test case generation and design, flakiness detection, auto-healing and more —helping teams reduce maintenance overhead, debug faster, and catch issues earlier in the development lifecycle.

Recognized for its innovation and growth, Browser Stack has been named to the Forbes Cloud 100 list for four consecutive years. With backing from investors like Accel, Bond, and Insight Partners, the company continues to expand its product offerings and global footprint. Joining Browser Stack means being part of a mission-driven team dedicated to shaping the future of software testing.

• Lead/Senior Lead, Business Strategy and Operations position will be responsible for partnering closely with functional leaders across Marketing and GTM to develop a shared set of priorities, growth strategy and operational plan. You will ensure our strategy is coordinated and cohesive, and supports our company objectives. As a key partner to Marketing leaders, you will act as a liaison between Marketing and the wider GTM teams, including Sales, GTM Strategy & Planning, and Financial Planning teams.

• In this role you will be required to meet our goals of supporting & optimizing all operations & technology to enable effective marketing s role will be a critical partner to the Marketing organisation for leading strategic planning and generating insights that drive Marketing performance.

• You will also conduct and support primary and secondary research projects and create relevant insights on market trends, market sizing, market forecasting, company bench
  - marking, customer needs, and competition that inform product, customer, and go-to-market strategies.

• Analyse unstructured, ambiguous and complex challenges facing the organisation making judicious use of qualitative and quantitative data; gather insights, define problems and identify underlying opportunities.

• Make compelling recommendations; develop a tactical plan to execute and translate them into results.

• Design and execute best-in-class quantitative and qualitative research to support
  decision-making, and strategic planning and shape marketing/brand strategies, campaign development, and product/solutions development

• Develop, implement, and maintain account intelligence strategies to identify profiitable, high-potential accounts, and garnish and retain customer base.

• Strategic Analysis:
  Conduct in-depth analysis of market trends, industry developments, and competitive landscapes to provide valuable insights that inform our corporate Strategy and executive decision-making.

• Data-driven Insights:
  Utilise data analytics and business intelligence tools to extract meaningful insights from various data sources, enabling informed strategicchoices at the executive level.

• Market Opportunities:
  Identify new market…