Senior CCaaS Business Analyst – Remote LATAM
Chicago, Cook County, Illinois, 60601, USA
Listed on 2026-11-01
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Business
Business Systems & Technology Analysis, Business Intelligence -
IT/Tech
Business Systems & Technology Analysis, IT Business Analyst, Business Intelligence
NTT DATA is seeking a Senior Business Analyst with strong Contact Center / CCaaS experience to support a large and business-critical Customer Service transformation program for a major global client.
The role will provide dedicated requirements and functional analysis support across both internal and BPO Contact Center operations, working closely with business stakeholders, product teams, technology teams, and implementation partners.
The Senior CCaaS Business Analyst – Remote LATAM role at NTT DATA, Europe & LATAM, Branch in USA, Inc. is now open for applications in United States.
We are currently recruiting a Senior CCaaS Business Analyst – Remote LATAM for our team in United States.
This is a strong position to take on the Senior CCaaS Business Analyst – Remote LATAM role at NTT DATA, Europe & LATAM, Branch in USA, Inc.
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