SEND Case Officer PFA

SEND Case Officer (multiple vacancies)

Hybrid - Newham Dockside E16 2QU

£44,184 to £47,262 pa

At Newham we are ambitious for our children and young people with additional needs. Our aim is to make Newham the best place for all to live, learn and thrive; building on our historic ethos of inclusion and putting children and families at the heart of everything we do. We're determined and driven towards creating a centre of practice excellence supporting children and young people with SEND, where no child is left behind.

• Are child centred and knowledgeable about issues affecting children with additional needs.
• Empathetic in their thinking, and towards our families.
• Driven and determined to improve quality of life for children and families.
• Focused on inclusivity and providing opportunities for children and young people with SEND.
• Value diversity and the future; we are one of London's youngest, most diverse Boroughs - and proud!

Newham has created an exciting opportunity to work within a new team of SEND Case Officers to contribute in the delivery of SEND provision for children and young people aged 0 to 25. Our children need case officers who are strong, competent and experienced in undertaking and contributing to assessments. Our Case Officers will be at the heart of making a meaningful impact on the lives of children and young people within Newham.

Newham's SEND Case Officers will oversee a range of case work and prioritise person centred planning with children, young people and their families to ensure that the needs and ambitions of each child is fully reflected in their plans.

Our case work team is part of a broader multi-agency SEND service that comprises of travel, education psychology, tribunals and special educational support services, which includes a speech and language team. The service shares a commitment to deliver positive and successful outcomes for children with SEND with colleagues across Children’s Services in areas such as Health and Social Care.

We value work life/balance and understand that happy, rested colleagues will always produce the highest standards of work. Newham SEND offers genuinely flexible working around core hours, and we trust our colleagues to work remotely for a minimum of three days per week.

We are looking for candidates with a good knowledge of legislative frameworks including the Education Act (1996) and Children and Families Act (2014) and SEND Code of Practice (2015). You will have relevant experience of working within an education, childcare, local authority setting and/or a related profession with recent experience of managing full and varied caseloads, including children and young people with complex and additional needs.

You will be able to demonstrate excellent interpersonal skills with a proven ability to negotiate, persuade, build and maintain effective working relationships at all levels. Your empathic approach and high level of emotional intelligence mean you will thrive in this demanding, public facing role. You will be ready to work independently to prioritise your workload  will be well organised and adept at using IT such as Microsoft office programmes including Teams and case management systems.

• A fantastic opportunity to be part of an improving, growing service
• A supportive, open working environment built on trust.
• A competitive salary of up to £47,262
• Flexible working arrangements and work from home minimum three days per week
• Smarter working with modern technology
• Excellent transport links to inner and outer London
• 'Outstanding' Senior Leadership with a clear and consistent vision
• Wellbeing…