Region Child Welfare Permanency Specialist

Human Services Program Consultant III (NS)

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

This role serves as the Region 4 Child Welfare Permanency Specialist responsible for monitoring county child welfare programs and providing training and technical assistance across a 14–16 county region. The position delivers ongoing onsite and offsite consultation and coaching to support counties in improving practice and strengthening continuous quality improvement processes. Work includes reviewing records and analyzing data related to performance measures and other metrics to assess program effectiveness.

The role supports counties in maintaining compliance with federal regulations, North Carolina General Statutes, Administrative Rules, and statewide child welfare policies. This position builds collaborative professional relationships with county partners to improve outcomes for children, adults, and families.

Key duties include:

• Monitor county child welfare programs to evaluate operational practices and identify areas for improvement.
• Provide structured training and arrange technical assistance to strengthen county program performance.
• Deliver onsite and offsite consultation and coaching to guide counties in implementing continuous quality improvement processes.
• Review county case records to assess compliance with child welfare program requirements.
• Analyze program data, including performance measures and related metrics, to support informed decision-making.
• Build professional relationships with county child welfare staff to enhance outcomes for children, adults, and families.
• Support counties in complying with federal regulations, state statutes, administrative rules, and established child welfare policies.
• Coordinate consultation and support services across a 14–16 county region to ensure consistent application of child welfare standards.
• Provide technical assistance focused on improving county practice and strengthening program quality.
• Engage in collaborative problem-solving with county stakeholders to promote effective child welfare service delivery.

Salary Grade Range: $57,983.00 - $

Recruitment Range: $57,983.00 - $75,166.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

• Expert proficiency delivering monitoring and technical assistance activities for county child welfare programs, including evaluating program operations and documented practice outcomes.
• Demonstrated experience applying change-management and implementation strategies to guide counties through continuous quality improvement processes using structured consultation and coaching.
• Strong track record conducting data reviews, including analysis of performance measures and related metrics to support program improvement.
• Advanced skill reviewing county child welfare case records to assess compliance with federal regulations, North Carolina General Statutes, Administrative Rules, and statewide child welfare policies.
• Proven success building professional working relationships with county child welfare staff to strengthen service outcomes for children, adults, and families across a multi-county region.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is 100% Federally Funded

This Position Is Eligible For A Fully Remote Work Option

The Candidate In This Position Should Live In Or Near Anson, Cabarrus, Harnett, Hoke, Lee, Mecklenburg, Montgomery, Moore, Richmond, Robeson, Rowan, Scotland, Stanly, Union Counties

About the Division of Social Services (DSS):

The Division of Social Services (DSS) provides direct services that address issues of poverty, family violence and exploitation. We aim to prevent abuse, neglect and exploitation of vulnerable citizens, and promote self-reliance and self-sufficiency for individuals and families.

About the Child Welfare Services:

Child Welfare Services offers a range of…