Senior Learning Designer

Overview

Locations:
Cambridge, MA;
Chicago, IL;
San Francisco, CA. San Francisco, Chicago or Cambridge MA preferred;
Remote Eligible.

IDEO U is a learning experience and community that helps leaders tap into creativity to generate new ideas, creative solutions, and opportunities now and in the future. We aim to catalyze and grow a globally connected community of creatively confident leaders through online courses and a supportive network.

In a Nutshell:

The Senior Learning Experience Designer is directly responsible for creating interactive content and experiences to help individuals and teams collaborate, innovate, navigate uncertainty, and tackle complexity. You will join a multidisciplinary team to develop leading-edge courses and learning experiences for individual learners and teams.

We are looking for someone excited by the intersection of education, storytelling, design, and technology—someone who knows how to create unique ways to help people see, try, share, and reflect. Our teams are curious and motivated by a learner’s experience, thinking through their behaviors, attitudes, and mindsets. We also enjoy rolling up our sleeves to test new ideas and get things done.

We are especially excited to meet candidates with a passion for learning communities, edtech, or new business ventures using emerging technology in a more human-centered way.

This role will work closely with a team spread across the US in 3 time zones and service a truly global community of learners around the world. While we are happy to provide office space in Chicago, Cambridge, or San Francisco for prospective hires, IDEO U proudly supports remote work.

• Design and develop engaging, mostly virtual learning experiences, using a mix of written content, video, visuals, frameworks, digital interactions, and collaborative activities.
• Translate cutting-edge ideas and expert knowledge into scalable, bite-sized multimedia learning, creating content that is motivating, accessible, and enjoyable for global learners.
• Collaborate closely with producers, product, and marketing partners to bring learning experiences from concept through launch, contributing to story development, approvals, and platform delivery.
• Conduct research and content development, including identifying topics and partners, interviewing subject matter experts, synthesizing insights, and shaping learning objectives and curriculum by leading the end-to-end process of bringing a course to life.
• Support iteration and improvement post-launch, incorporating learner feedback, contributing to learner support as needed, and refining content to enhance the overall learning experience.

• 5+ years of experience in writing, designing, and crafting content for online courses and learning experiences.
• Expertise in designing learning content for the professional sector (e.g., business, strategy) and/or soft-skill topics (e.g., creativity, storytelling, people leadership).
• Strategic communication ability, capable of utilizing a variety of mediums – both visual and verbal.
• Skill at synthesizing and distilling information into succinct learning concepts, breaking complexity into elegance. Able to collaborate with subject matter experts to bring content to life.
• Experience writing for formats such as short-form stories, video scripts, case studies, text-based articles, and/or punchy one-liners; ability to flex tone and style for different audiences.
• Experience crafting learning content and experiences that are inclusive and resonate with diverse audience needs, especially for underrepresented communities.
• End-to-end project leadership developing a digital educational experience with a learner-centered approach.
• Expertise in designing curriculum or educational content for soft-skills topics (creativity, storytelling, people leadership) and/or business sectors (strategy, innovation, design thinking, MBA-type content).
• Experience with digital tools such as Mural, Figma, CMS, or LMSs like Novo Ed.

• Experience working with talent throughout production/filming, including directing talent and guiding performance.
• Launch-and-learn iterative testing…