Member Services & Engagement

Status: Full-time, Temporary (Expected contract end date: Dec. 11, 2026)

Vacancies
:
One

FTE: 1.0

Schedule: Monday - Friday, 8:30 a.m.

- 4:30 p.m.

Location: Calgary Zone

Benefits: Yes

Salary range: $66,000 – $72,000/yr

The Calgary West Central Primary Care Network (CWC PCN) is a non-profit organization committed to a healthier future. As a Primary Care Network, we work alongside hundreds of family doctors (our members) to support the patient-doctor relationship and provide programs and services at no cost to doctor or patient.

As the Communications Coordinator, you’ll support and contribute to a wide range of communications activities, including writing and editing, creating digital content, and analyzing and reporting on communications metrics. You’ll will work closely with other Communications team members and key stakeholders to execute tactics that support the CWC PCN’s communications objectives.

This is a primarily work-from-home position with some required in-person work at our Main Office, located at 5966 Centre St. S.E., Calgary. Therefore, the successful candidate must be located within Calgary or the surrounding area (e.g., Cochrane, Airdrie, Chestermere, etc.).

This is a temporary maternity leave contract. The expected contract end date is Dec. 11, 2026.

Writing, editing, and digital content

• Ensure writing tone and style are on-brand.
• Demonstrate a professional level of writing, ensuring strong spelling and grammar, and ensuring work products are error-free.
• Edit and publish content in collaboration with the team, in compliance with Canadian Press style and CWC PCN style guidelines.
• Support the development of content.
• Support communications channel management, such as e-newsletters and websites.
• Provide support with monitoring social media accounts as needed.
• Manage and maintain shared email inboxes and respond to emails as appropriate.

Visual design, branding, and formatting

• Support the design of materials, including digital and print collateral for communications initiatives, projects, events, social media, and advertising.
• Source and recommend on-brand stock images, video, and audio resources.
• Coordinate applicable quotations and logistics as needed.
• Maintain department files and record keeping of asset backup and accessibility through asset management procedures.
• Edit and format files (e.g., documents, presentations) as needed and ensure they meet branding and formatting guidelines.
• Assist with workflow documentation and upholding of team resources, such as formatting guides, procedures, and brand standards.

Education: A bachelor's degree in communications, marketing, public relations, or a related area is required.

Experience: A minimum of two years’ experience in the communications field is required. A minimum of one year of experience supporting visual design work in digital and print is required. A minimum of one year of experience in the following is an asset:

• Experience in primary care and knowledge of the Alberta healthcare system
• Experience writing and editing according to Canadian Press style standards

Technical:Proficiency in the following programs:

• Microsoft Office, including Word, Excel, Outlook, PowerPoint, SharePoint, and Teams.
• Canva.
• Email newsletter applications, such as Hubspot.
• Content management systems, such as Word Press.
• Design software, such as Adobe Creative Suite.

Background check:A clear Criminal Background check is required to start.

We have been recognized as an Alberta Top 85 Employer for 2026. Employees of the CWC PCN enjoy a competitive salary and benefits package that includes employer-paid premiums for health and dental benefits, health spending/wellness account, flexible working options, generous vacation and personal time off allowances, education days, as well as professional development opportunities.

The CWC PCN is a leader in the provision of primary care through collaboration, innovation, and teamwork, creating healthy patients and satisfied providers.

The CWC PCN is committed to providing a physically, emotionally, and psychologically safe environment for all workers, patients, and visitors. We are also committed to promoting policies internally that ensure…