Content Management Intern
Remote / Online - Candidates ideally in
Toronto, Ontario, M5A, Canada
Listing for:
Rakuten Kobo
Full Time, Contract, Apprenticeship/Internship, Remote/Work from Home
position
Listed on 2026-02-17
Job specializations:
-
Creative Arts/Media
Digital Media / Production, Technical Writer
-
IT/Tech
Digital Media / Production, Technical Writer
Job Description & How to Apply Below
Position: Content Management Intern (12-month contract)
The Role
Rakuten Kobo Inc. is looking for a Content Management Intern to join our Content Management team! The team is comprised of many highly talented enthusiastic individuals who ensure the services and offerings from Kobo are available to both internal and external customers.
Reporting to the Content Management Specialist, the Content Management Intern will work closely with our passionate and book-obsessed Content Management team to support publishers and help Kobo with the growth of its international eBook and audiobook catalogues.
The Person:
Mixes mental agility with technological fearlessness, loves books, moves fast, navigates priorities, and wants to learn. They are also willing and eager to embrace reading in all its forms; wants to take part in shaping the future of reading, publishing, and bookselling, especially in regards to the growing audiobook industry in Canada; isn’t afraid of (and maybe even looks forward to) detailed research and complex problem- solving.
Digital publishing and eBooks are the most exciting part of the book industry today. The skills you’ll pick up at Kobo are the skills that publishers are looking for as they build their eBook catalogue and their digital production team.
Responsibilities Include:
Working with publishers to educate about best practices and investigate more specialized queriesAssist with publisher account managementManaging regular tracking of key metrics, production rates and catalogue growthOngoing catalogue integrity monitoring and maintenanceIntercom ticket triaging, monitoring, and responsesMonitoring and updating trackers for audio teamThe Skillset:
Required:
College/university diploma or equivalent course study, ideally with a focus on publishing or book selling programsA strong interest in eBooks and digital reading. (i.e. if its your heart’s desire to bean editor, you aren’t going to have much fun. But if a potent mix of technology, books, and communications is your thing, you’re in the right place)General understanding of the book industry (ISBNs, ONIX files, .epub formats are all familiar terms)Solid hands-on experience with Microsoft Excel (ideally you can run a VLOOKUP, concatenate data and create a pivot table)Detail-oriented, with strong research and organizational skillsStrong oral and written communication skillsFlexibility and ability to juggle many projects and priorities simultaneouslyNice to Haves:
Experience with Intercom or Click Up an assetFluency in French or Spanish an assetThe Perks:
Flexible hours and hybrid remote working environmentSubsidized in-office lunchesTalent and development training budgetFree Kobo device + free weekly e-book or audiobookWeekly Kobo Tech University sessionsDog friendly office
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