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Content Management Intern

Remote / Online - Candidates ideally in
Toronto, Ontario, M5A, Canada
Listing for: Rakuten Kobo
Full Time, Contract, Apprenticeship/Internship, Remote/Work from Home position
Listed on 2026-02-17
Job specializations:
  • Creative Arts/Media
    Digital Media / Production, Technical Writer
  • IT/Tech
    Digital Media / Production, Technical Writer
Job Description & How to Apply Below
Position: Content Management Intern (12-month contract)

The Role

Rakuten Kobo Inc. is looking for a Content Management Intern to join our Content Management team! The team is comprised of many highly talented enthusiastic individuals who ensure the services and offerings from Kobo are available to both internal and external customers.

Reporting to the Content Management Specialist, the Content Management Intern will work closely with our passionate and book-obsessed Content Management team to support publishers and help Kobo with the growth of its international eBook and audiobook catalogues.

The Person:

Mixes mental agility with technological fearlessness, loves books, moves fast, navigates priorities, and wants to learn. They are also willing and eager to embrace reading in all its forms; wants to take part in shaping the future of reading, publishing, and bookselling, especially in regards to the growing audiobook industry in Canada; isn’t afraid of (and maybe even looks forward to) detailed research and complex problem- solving.

Digital publishing and eBooks are the most exciting part of the book industry today. The skills you’ll pick up at Kobo are the skills that publishers are looking for as they build their eBook catalogue and their digital production team.

Responsibilities Include:

  • Working with publishers to educate about best practices and investigate more specialized queries
  • Assist with publisher account management
  • Managing regular tracking of key metrics, production rates and catalogue growth
  • Ongoing catalogue integrity monitoring and maintenance
  • Intercom ticket triaging, monitoring, and responses
  • Monitoring and updating trackers for audio team
  • The Skillset:

    Required:

  • College/university diploma or equivalent course study, ideally with a focus on publishing or book selling programs
  • A strong interest in eBooks and digital reading. (i.e. if its your heart’s desire to bean editor, you aren’t going to have much fun. But if a potent mix of technology, books, and communications is your thing, you’re in the right place)
  • General understanding of the book industry (ISBNs, ONIX files, .epub formats are all familiar terms)
  • Solid hands-on experience with Microsoft Excel (ideally you can run a VLOOKUP, concatenate data and create a pivot table)
  • Detail-oriented, with strong research and organizational skills
  • Strong oral and written communication skills
  • Flexibility and ability to juggle many projects and priorities simultaneously
  • Nice to Haves:

  • Experience with Intercom or Click Up an asset
  • Fluency in French or Spanish an asset
  • The Perks:

  • Flexible hours and hybrid remote working environment
  • Subsidized in-office lunches
  • Talent and development training budget
  • Free Kobo device + free weekly e-book or audiobook
  • Weekly Kobo Tech University sessions
  • Dog friendly office
  • Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
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