AVP, Associate Creative Director Charlotte

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Role Summary / Purpose :
Synchrony is building a world-class creative organization dedicated to driving results with retail and payments partners while delivering outstanding customer experiences. We are seeking an Associate Creative Director to join Goldmind, our in-house creative agency. The ideal candidate is a creative thinker, collaborator, storyteller, and leader. Responsibilities include leading a team, directing their work, and elevating creative outputs across platforms targeting B2B and B2C audiences.

We offer flexibility to work from home, nearby hubs, or in our offices, with occasional in-office requirements for meetings and events.

• Concept, execute, and direct diverse creative projects such as campaigns, social media, web pages, presentations, emails, display ads, and in-person experiences.
• Collaborate with creatives and vendors to exceed project expectations.
• Manage and inspire creative team members, fostering collaboration and bold ideas.
• Present work to teams, clients, and leadership.
• Conduct reviews and provide constructive feedback.
• Align with managerial and creative leadership on vision and communication.
• Work with project teams to meet objectives and timelines.
• Uncover insights, especially in the Health & Wellness industry, and connect them to creative solutions.
• Adhere to budgets and processes, advocating for improvements.
• Deliver creative solutions that positively impact brand and business metrics.

• Bachelor’s Degree or 8+ years of relevant experience in digital design / video in an agency or in-house setting.
• 5+ years of experience managing digital projects, with proficiency in Adobe Creative Suite and Figma.
• Comfortable in fast-paced digital environments.
• Willing to travel occasionally (up to 5%).
• Must provide a portfolio or work samples to be considered.

• Degree in advertising, design, communications, or related fields.
• Experience in B2B, integrated campaigns, social media, and conceptual thinking.

• Availability during East Coast business hours.
• Expertise in Adobe Creative Suite and Figma, with preference for experience in health / wellness or financial services industries.
• Strong leadership, communication, and presentation skills.
• Creative, innovative, and trend-aware.
• Proficient in MS Office.

Salary range : $90,000 - $155,000 USD annually, plus potential bonuses. Compensation depends on experience and market adjustments.

• Must be 18+, with a high school diploma or higher.
• Willing to undergo background checks, drug testing, and fingerprinting.
• Legal authorization to work in the U.S. required; no visa sponsorship.

We value diversity and inclusion, fostering a culture where all voices are heard and respected. Join us in building a community where everyone belongs.

We provide reasonable accommodations for applicants with disabilities. Contact our support line at for assistance.