Lead Product Designer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

As a Lead Product Designer, you will craft elegant, customer‑focused web applications (desktop and mobile) for millions of Docusign users around the globe. They will be end‑to‑end designs of new features across Docusign's Intelligent Agreement Management platform that uses artificial intelligence to bring agreement management into the 21st century. These features will empower customers to break out of the "Agreement Trap" by transforming agreement data into insights and actions, accelerate contract review cycles, and boost productivity organization‑wide.

This position is an individual contributor role reporting to the Senior Manager, Product Design.

• Define the product direction, own the design, execution, and measure ongoing improvements against short and long‑term goals on multiple products or services
• Partner with product management, engineering, user research and content designers to define features that impact product and product direction, with minimal guidance from management
• Design simple solutions for complex workflows including all design deliverables
• Create a cohesive cross‑product experience including contributing to a style guide and pattern library
• Identify opportunities where research can inspire, optimize or evaluate the design
• Assist teams to prioritize, execute and ship against multiple deadlines, developing processes as needed
• Manage multiple deliverables for various experiences
• Contribute to a creative and supportive culture for the Experience Design team

Hybrid:
Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

• BA/BS degree or equivalent work experience
• 12+ years of designing consumer, enterprise and mobile user experiences for large‑scale web services
• 3+ years experience managing or mentoring junior team members
• Portfolio demonstrating product design strategy, interaction, visual design, prototyping, design rationale, and strong communication and storytelling skills, all inspired by user research.
• Demonstrable experience with communication and storytelling skills to articulate design rationale
• Experience with Figma
• Comfortable with AI prototyping tools

• Excellent at communicating up and across organizations, including executive stakeholders
• Creative problem solver and natural communicator who clearly articulates design decisions and tells compelling stories that inspire action.
• Desire for data and insight‑driven design solutions
• Growth mindset with an ego‑free approach to collaboration and continuous learning
• Self‑starter who can naturally take lead on designs with minimal direction
• Experience working in a cross‑functional, agile product development environment

Pay for this position is based on a number of factors including geographic location and may vary depending on job‑related knowledge, skills, and experience.

• California: $ - $ base salary
• Illinois, Colorado, Massachusetts and Minnesota: $ - $ base salary
• Washington, Maryland, New Jersey and New York (including NYC…