CX Writer & Content Specialist
Remote / Online - Candidates ideally in
Irvine, Orange County, California, 92713, USA
Listed on 2026-05-22
Irvine, Orange County, California, 92713, USA
Listing for:
Vaco
Remote/Work from Home
position Listed on 2026-05-22
Job specializations:
-
Creative Arts/Media
Content Writer / Copywriter, Technical Writer, Digital Media / Production
Job Description & How to Apply Below
Vaco, located in California, seeks a Content Writer - Knowledge Base Consultant to enhance customer support content during a digital platform transition. The ideal candidate will develop knowledge base articles while collaborating with cross-functional teams.
This contract role allows for hybrid or remote work, ideal for those with experience in content writing and knowledge management. Excellent communication skills and the ability to simplify complex information are essential. Candidates should also be familiar with contact center technologies like Genesys.
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