Merchandising Coordinator

Who we are

We're a rapidly growing consumer tech startup in the Boston area. Millions of readers use our products every day to find great books, and our service empowers thousands of leading publishers and authors to drive sales and find new fans. We're expanding our team to address the challenges and opportunities of the publishing industry while continuing to help readers find stories and authors they'll love.

Chirp is looking for a motivated coordinator to join our merchandising team. This new team member will help to support the team with editing, curating, and merchandising content for our large community of audiobook lovers across email and on the Chirp website.

• Write, edit, and proofread enticing, error‑free copy for books and other book marketing content, matching Chirp's brand voice and encouraging readers to click and buy
• Support the team to curate, categorize, and merchandise audio books across emails, website, and other placements
• Use performance data about content to support the team in making decisions that appeal to our audience and drive towards goals
• Maintain and update Chirp's database of books and authors
• Aid in the development of team processes, policies, and procedures

• Excellent copywriting, editing, and proofreading skills
• Meticulous attention to detail and ability to meet deadlines with strong coordination abilities
• Familiarity with a wide range of book genres and categories, and comfort working with books/genres they are less familiar with
• Ability to work autonomously and balance competing priorities effectively
• Comfort working collaboratively and cross‑functionally with other teams
• Enthusiasm for books (specifically audio books a plus!)
• Excitement for a fast‑paced, rapidly changing environment
• Comfort with data‑driven decision‑making

The anticipated salary range for this role is $48,000 - $50,000 annually. The salary offer will be commensurate with experience and will be adjusted within or around this range based on the candidate who ultimately joins our team. Total compensation also includes stock option awards and competitive benefit options including medical, dental, vision, 401(k), generous paid parental leave, and take‑what‑you‑need paid time off.

Please note:

for this role, we are considering candidates who are located in Massachusetts. Our team has choose‑where‑you‑work flexibility that allows you to choose a predominantly remote, hybrid, or in‑office setup at our office in Cambridge, Massachusetts. We'll help each team member figure out the work set up that's best for them, including WFH equipment or a dedicated desk space in our office.

Most of our teams currently operate with a hybrid model, with some people working full‑ or part‑time from the office, and some from home. We value and prioritize collaboration across mediums and spaces, and we invest in ensuring that meetings and other forms of collaboration are set up with equal access regardless of where you work.

We strive to be an inclusive workplace and we value learning from different perspectives. We seek to foster an environment filled with people from a wide variety of backgrounds, experiences, abilities, and perspectives. We do not discriminate on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We are proud to be an equal opportunity employer.