Creative Operations Manager

The role

The Creative Operations Manager plays a critical role in driving efficiency, clarity, and excellence within our global in-house creative studio. This role combines project management expertise, operational strategy, and cross‑functional coordination to ensure our creative team delivers high‑quality work that is on brand, on time, and on budget. Working closely with our Head of Creative, you will be the operational engine behind our creative practice—owning workflows, systems, resourcing, and communication channels to empower designers, art directors, producers, and freelancers to do their best work.

• Develop, maintain, and optimize end‑to‑end creative workflows, ensuring consistent, scalable processes across different tiered launches and projects.
• Build and manage creative operations frameworks including project intake, brief development, prioritization, reviews, approvals, and delivery.
• Collaborate with GTM manager to improve processes, files, and tool stacks (project management, DAM).
• Oversee the allocation of creative resources, balancing workloads based on project scope, deadlines, and team capacity.
• Manage schedules for multi‑channel campaigns, brand initiatives, product launches, and ongoing creative requests.
• Lead creative production timelines and ensure deadlines are met, identifying risks early and establishing solutions.
• Act as the primary liaison between creative, brand, and external creative partners.
• Support creative leadership in strategic planning, quarterly forecasting, and seasonal campaign planning.
• Standardize briefs, project documentation, file management, and review processes to elevate efficiency and creative output.
• Support budget planning for creative production, freelancers, and tools.
• Support onboarding and management of external creative partners, agencies, and freelancers.
• Track spend, negotiate vendor rates, and ensure cost‑effective resource usage.

• 5+ years of experience in creative operations, project management, or studio management within a creative studio, marketing, or agency.
• Experience working with global brands in the premium segment (strongly preferred).
• Strong understanding of creative workflows across design, copywriting, video, digital, and production.
• Excellent communication, organizational, and problem‑solving skills.
• Familiarity with DAM systems and creative tools (Adobe Creative Cloud, Figma, etc.) is a plus.
• Fluent in English.
• Ability to work independently and with diverse groups of people, with mutual understanding and respect.
• Ownership mindset and willingness to learn from mistakes.
• Ambitious, open‑minded, eager to learn and grow.
• Hands‑on, quick‑thinking, adaptable to evolving situations.

• An enthusiastic team of friendly, driven colleagues with love for our mission and brand.
• An inspirational, inclusive, fast‑growing international work environment in which you can make a difference and develop yourself further.
• Access to Open Up (wellness hub) – monthly wellbeing webinars, individual coaching and an Employee Assistance Program with free access to Mental Health Professionals.
• Holiday swap – exchange a public holiday for another day that is more important to you.
• Bicycle lease plan – monthly contribution up to EUR 50.
• Eligibility to participate in Bugaboo’s bonus plan.
• Flexible and hybrid working with the opportunity to work from anywhere in the world 8 weeks per year.
• A Bugaboo stroller when expecting a baby and a 20% discount for friends & family.
• Paid parental leave for primary and secondary caregivers (based on eligibility).
• Day off on your birthday and for volunteering activities.
• 25 holiday days per calendar year and an additional day for every year of service (up to 5 years).
• Commuting reimbursement – Bugaboo refunds 100% of public transport costs or 0.21 EUR per km travelling by car/bike/scooter‑motor.
• Work‑from‑home allowance plus home‑office set‑up budget.
• A solid pension plan, disability insurance and discount on supplemental health insurance.