Manager, Content Production; Head of Production

About Charitable Impact

Charitable Impact started as a bold idea and evolved quickly into an unwavering belief: everyone should have access to resources that help them build the brighter future they imagine. We provide a donor‑centric giving platform, supported by a donor advised fund, that helps people amplify their generosity to create the change they want to see in the world. We simplify the giving process, allowing donors to manage all of their giving from one place, access timely tax receipts, and donate in a variety of ways including cash, publicly traded stocks, company shares, and many other options.

Anyone can use it to find and give to their favourite charities from one place, give with friends and others, and get support with making their biggest impact possible. So far, Canadians across the country have donated more than $1.6 billion through our platform.

Our team members enjoy competitive salaries, purposeful perks, and a culture that gives back and has fun doing it. We are proud to have been named one of Canada’s Most Admired™ Corporate Cultures of 2024. We support each other, learn from one another, and grow together. We're on an adventure to make giving an intentional and meaningful part of daily life.

So, come and join us, and let's build a brighter future together.

This role functions like a Head of Production or Senior Producer within a growing content studio, with responsibility for production flow, producer management, publishing readiness, workflow standards, and hands‑on content production during the initial build. The Manager, Content Production will help build the Content Production function from the ground up, shaping the team, workflow, standards, and production habits that Marketing will scale from.

This role is both a people manager and a hands‑on content producer, especially in the early stages of team building. Reporting to the Senior Manager, Marketing Operations, this role will lead production flow for Marketing’s publishing work while also researching, writing, packaging, scheduling, publishing, and monitoring early audience response. This hands‑on producing is intentional: it will help pressure‑test the workflow, identify gaps, and build practical processes that future Producers can follow.

Over time, as the Content Production team grows, the role will shift toward a dedicated Head of Production role focused on team leadership, production planning, resourcing, handoffs, publishing readiness, and process improvement.

We are a hybrid office, with team members working from home and in our Vancouver office. This role requires in‑office attendance once per quarter and availability during the Pacific Standard Time zone business hours.

• Research assigned topics using source material, transcripts, internal notes, prior approved content, audience questions, public references, and expert input
• Develop or complete working briefs and help prepare contributors so the audience, purpose, source material, review path, recording needs, publishing destination, and monitoring plan are clear before production moves forward
• Draft and shape content, including captions, hooks, scripts, outlines, interview questions, show notes, newsletter blurbs, article drafts, clip descriptions, source summaries, and calls to action
• Turn recordings, transcripts, expert input, story leads, audience signals, and approved source material into usable content packages for review and publication
• Adapt approved content into platform‑specific versions for social, website pages, newsletters, podcast pages, resource pages, and other approved publishing destinations without changing meaning or adding unreviewed claims
• Prepare, schedule, post, or coordinate approved content, including final checks on copy, captions, files, links, metadata, tags, thumbnails or covers, alt text where relevant, timing, approvals, and destination accuracy
• Log published assets, monitor early audience response, capture useful signals, and recommend what should be repeated, refined, moved, archived, escalated, or…