Content Producer

What you’ll do

The Content Producer helps turn research, source material, recordings, expert input, audience questions, and publishing priorities into clear content that can be reviewed, packaged, published, monitored, & improved. Reporting to the Manager, Content Production, this role supports work from brief through production, review, scheduling, publication, and early audience learning. This is an early‑career creator‑operator role for someone who has built content skills through work, school, freelance projects, personal channels, volunteer work, campus media, podcasts, video, writing, or other self‑directed creative work.

The role requires strong writing, practical production judgement, platform awareness, review discipline, and comfort keeping assigned work visible in a shared workflow. The ideal candidate is curious, organized, detail‑oriented, open to feedback, and able to turn rough material into useful content people can understand & engage with.

We are a hybrid office, with team members working from home and in our Vancouver office. This role requires in office attendance once per quarter and availability during the Pacific Standard Time zone business hours.

• Research assigned topics using source material, transcripts, internal notes, prior approved content, audience questions, public references, and expert input
• Develop or complete working briefs so that the audience, purpose, source material, review path, publishing destination, and monitoring plan are clear before production proceeds
• Draft and shape content, including captions, hooks, short-form scripts, social posts, content outlines, interview questions, show notes, newsletter blurbs, simple article drafts, clip descriptions, source summaries, and calls to action
• Turn recordings, transcripts, expert input, story leads, audience signals, and approved source material into usable content packages for review and publication
• Adapt approved content into platform-specific versions for social, website pages, newsletters, podcast pages, resource pages, and other approved publishing destinations without changing meaning or adding unreviewed claims

• Prepare, schedule, post, or coordinate approved content, including final checks on copy, captions, files, links, metadata, tags, thumbnails or covers, alt text where relevant, timing, approvals, and destination accuracy
• Log published assets in the team’s workflow system so distribution details, publishing status, ownership, and follow-up needs are visible
• Monitor early audience response after publication, including comments, questions, corrections, confusion, saves, shares, replies, watch time, and other assigned signals
• Capture useful observations and recommend what should be repeated, refined, moved, archived, escalated, or stopped
• Route sensitive comments, questions, public-response issues, or subject-matter concerns to the right internal partner before responding or taking action

• Help prepare for recordings, interviews, or shoots by organizing source material, preparing questions, confirming production notes, and helping contributors understand what is needed
• Support video, audio, and social production by identifying useful clips, preparing captions, pulling rough selects, supporting simple draft edits, and keeping files, links, and handoffs organized
• Keep assigned work up to date in Jira or the approved workflow system, including status, blockers, source material, review needs, handoff details, and next steps
• Coordinate clean handoffs with the Manager, Content Production, editors, designers, communications, growth, subject-matter reviewers, and other partners as needed
• Help ensure that assigned work moves through research, drafting, production, review, scheduling, publishing, monitoring, and learning

• Identify when content includes claims, sensitive topics, unclear approvals, or subject-matter details that need expert review before publication
• Ask clear review questions and route issues to the…