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Remote CX Technical Writer: Create Clear Frontline Guides
Remote / Online - Candidates ideally in
Santa Ana, Orange County, California, 92701, USA
Listed on 2026-08-04
Santa Ana, Orange County, California, 92701, USA
Listing for:
Alignment Healthcare USA, LLC
Remote/Work from Home
position Listed on 2026-08-04
Job specializations:
-
Creative Arts/Media
Technical Writer, Content Writer / Copywriter
Job Description & How to Apply Below
Alignment Health is seeking a CX Technical Writer to develop and maintain clear, structured work instructions and workflows for frontline customer interactions within CRM and knowledge platforms.
You will translate product, benefit, and operational requirements into actionable guidance, collaborating with CX, Product, Technology, and Operations to ensure accuracy and usability. This role emphasizes content lifecycle, regulatory alignment, and scalable knowledge assets.
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