Communications & Social Media Designer

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

Support the Communications team by producing on-brand visual content for social, digital, media, internal channels and more. This role turns messages and briefs into clear, engaging graphics — infographics, social posts, video graphics, and edited photography — working under the direction of communications leads to keep content consistent, timely, and audience-ready.

This position is an individual contributor role reporting to the Head of Communications AI Systems & Social Production .

Responsibility

• Design social-first graphics and post templates for platforms including Linked In, Instagram, Youtube and X, sized and adapted for each format

• Build simple infographics and data visualizations that translate information into clear, accessible visuals

• Create lower-third titles, captions, thumbnails, and supporting graphics for video content

• Perform photo editing, retouching, cropping, and color correction for use across social and communications channels

• Adapt and resize existing assets into multiple layouts, formats, and channel specifications

• Apply and maintain brand guidelines across all deliverables to ensure visual consistency

• Support the wider team on presentations, email graphics, signage, and event collateral as needed

• Deliver assigned design tasks accurately and on deadline, incorporating feedback through multiple rounds of revision

• Keep files, versions, and asset libraries organized and correctly named

• Collaborate with communications, social, and creative colleagues to understand each brief before starting work

• Flag risks to timelines or quality early and proactively ask for direction when scope is unclear

• Stay current on social platform formats, trends, and creative best practices

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

Basic

• Associate or Bachelor’s degree in Graphic Design, Visual Communications, or a related field — or an equivalent portfolio demonstrating comparable skill

• 5+ years of design experience, including internships, freelance, or academic project work

• Portfolio demonstrating social graphics, infographics, and layout work across multiple formats

Preferred

• Experience designing for social media

• Strong visual eye for typography, layout, color, and hierarchy

• Detail-oriented, organized, and able to manage several small projects at once

• Receptive to feedback and eager to learn from senior team members

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable…