Senior Product Designer; First Mile AI

• As a Senior Product Designer at Even Up, you’ll help shape the future of how law firms acquire and intake new clients
• You’ll take ownership of the design for emerging 0-to-1 products and experiences across our First Mile AI product, transforming complex workflows into intuitive, AI-powered experiences that help law firms connect with and qualify new plaintiffs
• You’ll work closely with product managers, engineers, data scientists, and ML researchers to understand customer needs, explore new product concepts, and ship thoughtful, high-quality experiences with high velocity
• This is an opportunity to have significant influence on a nascent product area and help establish the design patterns and experiences that will shape the future of Even Up’s leads and intake platform
• Own the end-to-end design process for 0-to-1 experiences across our leads and intake product, from discovery and early concepts through launch and iteration
• Develop a deep understanding of law firm workflows, identifying opportunities to reduce friction and create meaningful improvements for case managers, paralegals, and lawyers
• Design intuitive, efficient user flows for complex workflows including lead qualification, intake, outbound marketing, AI-assisted lead engagement, and referral experiences
• Design AI-powered experiences that make complex technology feel simple, useful, and trustworthy, with thoughtful consideration for human-in-the-loop workflows, transparency, and guardrails
• Partner closely with product managers, engineers, data scientists, and ML researchers to translate ambiguous problems into scalable product experiences and bring them to life
• Conduct qualitative research and usability testing to understand user needs, validate concepts, and continuously improve the product experience
• Create polished, high-quality interfaces using our design system while identifying opportunities to evolve patterns for new AI-powered workflows
• Communicate design decisions clearly, bringing stakeholders along from early exploration through final execution and connecting your work to broader product goals

• Flexible working hours to match your style
• Offsites - get to meet your coworkers on a fully-expenses trip ever 6-12 months
• A variety of virtual team events such as game nights & happy hours
• Choice of medical, dental, and vision insurance plans for you and your family
• Flexible paid time off and 10+ holidays per year
• A stipend to upgrade your home office for fully-remote roles
• 401k for US-based employees

Experience taking complex products or workflows from concept through launch, particularly in ambiguous or 0-to-1 environments

Strong product thinking and systems thinking, with the ability to understand complex workflows and turn them into simple, intuitive experiences

Proven experience designing AI-powered products, with a strong understanding of how AI, LLMs, and agentic workflows can shape user experiences. This is a requirement, not a bonus

Strong qualitative research and usability testing skills, with the ability to uncover what users actually need and translate those insights into design decisions

Bonus:
Experience designing conversational interfaces, AI agents, or other human-in-the-loop AI experiences, or working on products with complex data and workflows

An execution mindset and the ability to move quickly while maintaining a high bar for craft and quality5+ years of experience in software product design, with a track record of designing and shipping B2B SaaS products

High proficiency in Figma and a strong eye for interaction and visual design

Strong communication and collaboration skills, with the ability to work effectively with product, engineering, data science, and ML teams