Quality Assurance; QA) Publications Specialist

Date:
Oct 14, 2026

Location:

Any city, CA, US, 99999

Work Mode:
Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Primarily responsible for maintenance of Publications Excel-based Document Control Dashboard. Coordinates monthly cycle to update documents and maintain historical versions. Writes, edits and maintains Publications SOPs. As needed, researches, writes, and edits State policy for use in documents such as articles, manuals, and user guides. Responsible for developing announcements regarding implementation of State policy, as well as changes to systems that support State policy.

• Maintain an Excel-based Dashboard
• Facilitate semi-monthly meetings with State stakeholders to review all monthly deliverables.
• Writes, edits and maintains Publications SOPs. As needed, researches, writes, and edits State policy for use in documents such as articles, manuals, and user guides to provide the public with information regarding technical areas in a less technical way.
• Collaborates with technical and non-technical staff to create and refine draft materials. Collaboration styles include, but are not limited to, interviewing internal and external staff, reading previous documentation, and conducting cross-discipline meetings.
• Writes, organizes, and reviews online help documents, policy and system change announcements to support end users.
• Uses a variety of resources to gather and research previous documentation for use as a reference in their drafted materials.
• Coordinates multiple projects on various deadlines and escalates issues in a timely manner.

• Three to five years’ writing and editing experience
• Bachelor's degree or equivalent experience in communications, journalism, technical writing, or related field preferred.
• Experience working with Microsoft Word, Excel, SharePoint, and Adobe Acrobat
• Experience working with industry writing style such as grammar, sentence form, and structure.
• Ability to handle multiple projects on varying deadlines

• Interacting with internal and external customers throughout your workday.
• Using computer and business solutions software to complete projects.
• Using your writing skills to convert technical knowledge into easily understood terms.
• Working independently and as part of a team.
• Working from home with the ability to be in office when requested. Prefer within 50-mile radius of West Sacramento; will consider beyond radius, but must reside in CA.
• Opportunities to travel through your work (0-10%)
• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is 10/30/2026

The pay range for this position is $45,300.00 - $70,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work ’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance.

We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe…